Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $16.50
Work Schedule
Standard Hours
Benefits
Tips
Commissions
training programs
Employee Discounts
Positive work environment
Job Description
Hestan Napa is an innovative and unique destination where guests can fully immerse themselves in the luxury and lifestyle of the Hestan brand. Located in Napa, California, Hestan Napa is much more than a restaurant – it represents a comprehensive experience blending exquisite culinary adventures with the finest kitchenware and award-winning cookware collections. This establishment offers an environment where customers not only savor delicious cuisine but also explore luxury residential appliances, gourmet wines, and exclusive culinary products, creating a perfect blend of dining and retail experience. The venue invites guests to get acquainted with the full range of Hestan offerings... Show More
Job Requirements
- High school diploma or equivalent
- minimum of 2 years in a high-quality dinner house environment
- proficiency in English speaking, reading, and writing
- ability to stand for extended periods
- ability to lift up to 50 pounds frequently
- obtain a California Food Handlers Card within 30 days of hire
- complete A.B.C. Responsible Beverage Service Certification
- adherence to A.B.C. liquor laws
- capable of working Thursday through Monday, 9 am to 5 pm
Job Qualifications
- High school diploma or equivalent
- must be proficient in English (speaking, reading, writing) and basic math
- ability to stand for up to 6 hours, reach, bend, stoop, and lift up to 50 pounds frequently
- minimum of 2 years in a high-quality dinner house environment
- proven ability to perform effectively in high-pressure situations
Job Duties
- Understand preparation methods, ingredients, portion sizes, culinary ware collections, and key selling points for kitchen equipment
- be familiar with the restaurant's menu to answer questions and make recommendations
- serve food accurately, including any required tableside preparation
- know the beverage offerings and provide informed recommendations
- properly serve beverages, including opening, decanting, and pouring wine
- manage the pacing of each guest's experience, ensuring timely and attentive service
- maintain in-depth knowledge of Hestan Napa's product lines
- engage with guests to answer questions and recommend products
- process all food and beverage orders through the Toast POS system before service
- handle culinary ware and kitchen equipment transactions via the Shopify POS system
- complete the A.B.C. Responsible Beverage Service Certification
- adhere strictly to A.B.C. liquor laws, especially regarding service to minors and intoxicated individuals
- obtain a California Food Handlers Card within 30 days of hire
- follow all guidelines outlined in the Hestan Napa Standards of Service Manual
- attend scheduled meetings, including wine seminars, product training sessions, and service improvement workshops
- perform other job-related tasks as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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