Charlestowne Hotels logo

Charlestowne Hotels

Server

Job Overview

briefcase

Employment Type

Full-time
Part-time
clock

Compensation

Type:
Hourly
Rate:
Range $10.00 - $17.00
clock

Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Career development opportunities

Job Description

Our esteemed restaurant is dedicated to offering an exceptional dining experience marked by outstanding service, quality food, and a welcoming atmosphere. Located in a vibrant community, our establishment prides itself on its commitment to culinary excellence and customer satisfaction. As a well-regarded venue, we cater to a diverse clientele, offering a menu filled with carefully curated dishes prepared from the freshest ingredients and served by a passionate, attentive team. Our restaurant fosters a culture of professionalism, hospitality, and teamwork, creating an environment where both guests and employees can thrive and enjoy memorable moments.

We are currently looking to expand our f... Show More

Job Requirements

  • One year of prior food and beverage experience preferred
  • prior guest relations training
  • proper food safety training and certification as described by law
  • experience working with POS (Toast, Micros, Aloha, etc) and reservation software (Toast)
  • knowledge of proper food handling
  • strong written and verbal communication skills
  • positive upbeat attitude and personality
  • punctuality and reliable attendance
  • ability to read, write, speak and understand the English language in order to communicate with guests and other team members
  • ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimum supervision
  • must be willing to work flexible hours such as mornings, nights, weekends and holidays
  • ability to stand and walk for prolonged periods
  • ability to lift, move, or carry heavy objects over 30 lbs
  • capability of working in both hot and cold extreme temperature environments
  • motor coordination and finger dexterity
  • frequently required to bend, stoop, and handle various physical tasks
  • able to follow food safety standards
  • must comply with grooming and appearance standards

Job Qualifications

  • One year of prior food and beverage experience preferred
  • prior guest relations training
  • proper food safety training and certification as described by law
  • experience working with POS (Toast, Micros, Aloha, etc) and reservation software (Toast)
  • knowledge of proper food handling
  • strong written and verbal communication skills
  • positive upbeat attitude and personality
  • punctuality and reliable attendance
  • ability to communicate effectively in English
  • attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness
  • ability to work with minimum supervision
  • willingness to work flexible hours such as mornings, nights, weekends and holidays

Job Duties

  • Greet all customers warmly and with appropriate greetings
  • adhere to grooming and appearance standards
  • prepare dining tables for service, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparations and side-work tasks
  • take guest food and beverage orders accurately
  • maintain knowledge of current menu choices, specialties and menu deviations
  • handle table assignments, seating customers, food and drink suggestions, and communicating customer needs to the kitchen
  • ensure a memorable dining experience
  • quickly resolve any issues that may arise
  • properly open and pour wine tableside
  • accurately record revenue and accept cash, credit card, room charges and direct billing payments
  • maintain confidentiality of proprietary information and protect company assets
  • perform basic cleaning tasks as needed or directed by supervisor
  • fill in as needed for absent team members
  • assist with special events if needed
  • assist customers with disabilities
  • thank guests with genuine appreciation
  • answer telephone using appropriate etiquette
  • develop and maintain positive working relationships with co-workers and others
  • comply with quality assurance expectations and standards

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

You may be also interested in: