Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $26.00 - $58.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Restaurant Discounts
Employee assistance program
Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Accident protection
critical illness insurance
Domestic Partner Benefits
401(k)
Job Description
Big Bowl is a renowned restaurant specializing in authentic Chinese and Thai cuisine. Known for its commitment to using the highest quality ingredients, including prime beef and fresh seafood, Big Bowl crafts dishes bursting with big and bold flavors. Their menu features housemade curries, flavorful dipping sauces, and a variety of options sure to satisfy both adults and children. The restaurant also offers an impressive selection of drinks, such as homemade ginger ale made with fresh ginger root, signature cocktails, craft beer, and wine from around the world. The dining experience at Big Bowl is enhanced by a fun, exciting,... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a similar role preferred
- Ability to communicate effectively in written and spoken English
- Capacity to lift up to 50 pounds
- Ability to stand and walk for entire shifts
- Flexibility to work varied shifts including weekends
- Willingness to complete required training
- Must comply with all company policies and procedures
Job Qualifications
- Prior experience in a server role preferred
- Strong customer service skills
- Ability to multitask in a high pace environment
- Knowledge of food and beverage service
- Good communication skills
- Ability to stand and walk for long periods
- Basic math skills for handling payments
- Ability to work flexible hours including weekends
- Understanding of safety and sanitation protocols
- Alcohol awareness training completion
Job Duties
- Provide efficient, friendly guest service to a 3-6 table section including but not limited to following all steps of service and bussing the table to ensure a positive guest experience
- Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
- Available to work a variety of hours, days and shifts, including weekends
- Safely and effectively transport food or beverages to a table of three in a single trip
- Safely and effectively use and operate all necessary tools and equipment
- Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
- Ability to multitask calmly and effectively in a busy, stressful environment
- Work in a confined, crowded space of variable noise and temperature levels
- Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
- Ensure the overall guest experience exceeds expectations and anticipate guests' needs
- Greet guests with a warm, sincere smile
- Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- Understand and respond knowledgeably to questions about the restaurant and menu
- Use sales techniques to present and encourage current promotions to guests
- Follow all steps of service
- Understand and follow the food allergy procedure and special orders/restrictions
- Proficiency in the use and operation of all necessary tools and equipment, including the POS system and Frequent Diner, Gift Card and Credit Card terminals
- Comply with all safety and sanitation guidelines and procedures
- Successfully complete alcohol awareness training
- Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- Get along well with others and be a team player
- Other duties will be assigned as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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