Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.25 - $17.25
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
flexible schedule
Paid Time Off
Job Description
Dave & Buster's is a leading entertainment and dining venue that combines a high-energy restaurant atmosphere with a unique gaming experience. Known for its vibrant environment, the company offers guests an unmatched combination of great food, drinks, and a variety of exciting games perfect for celebrations and social gatherings. As a chain with multiple locations, Dave & Buster's prides itself on creating a fun, welcoming atmosphere where guests can enjoy memorable experiences with friends and family. The company's commitment to excellent customer service and an engaging environment has made it a popular destination for people of all ages seeking both... Show More
Job Requirements
- Must be at least 18 years of age
- Ability to work days, nights and/or weekends as required
- Work in noisy, fast paced environment with distracting conditions
- Lift and carry up to 30 pounds
- Move about facility and stand for long periods of time
- Walk or stand 100 percent of shift
- Reach, bend and stoop frequently
- Read and write handwritten notes
Job Qualifications
- Ability to communicate effectively in English
- Experience with customer service or hospitality preferred
- Basic math skills
- Ability to work in a fast-paced environment
- Familiarity with point of sale systems preferred
- Professional appearance and demeanor
- Teamwork skills
- Ability to follow instructions and work independently
- Strong attention to detail
Job Duties
- Deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
- Create a warm, fun atmosphere for guests and team members
- Adhere to company's sanitation procedures
- Maintain responsibility for personal bank and ensure all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change and maintaining adequate cash and coin for making change
- Follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
- Assess guest demeanor and identify when behavior should be called to the attention of a manager
- Greet newly seated guests in a friendly and timely manner
- Accurately take guests' food and drink orders
- Maintain a thorough understanding of all menu items and be able to answer questions regarding food and drink items and their preparation
- Enter orders into Micros quickly and in proper sequence, using appropriate modifications and charges
- Ensure food is properly garnished and deliver trays to designated table server's own section, as well as other sections in the restaurant, as needed
- Work quickly and efficiently adhering to "Full hands in, Full hands out" philosophy
- Assist in party set up and breakdown
- Bus and reset tables as needed
- Assist other team members as needed or as business dictates
- Be responsible for all sales on personal Micros keys and complete station side work at the beginning and end of their shift
- Participate in all incentives and contests, driving sales and promoting the brand
- Follow portion guidelines to ensure cost control while maximizing the guest experience
- Ensure ongoing guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, prebussing as necessary, and responding to guest needs in a timely manner
- Keep station clean, set up and take down station tables appropriately
- Maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness
- Be skilled in effectively communicating with guests to generate enthusiasm about the Dave & Buster's experience
- Demonstrate ability to operate Micros, make changes, accurately conduct credit card transactions and account for all monies at the end of each shift
- Be able to read and communicate in English
- Listen to hear guests' orders and needs, and then communicate with guests verbally and with other team members verbally via Micros system
- Be dressed in proper dress code requirements, looking neat, clean and professional at all times
- Be at least 18 years of age
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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