Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.50 - $17.50
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
flexible schedule
Job Description
City Winery is a distinguished establishment that blends the best of live music, hospitality, culinary arts, and wine culture under one roof. Founded in 2008 by music industry visionary Michael Dorf, City Winery has grown into a unique venue nationally recognized for its exceptional live performances, award-winning locally produced wines, and delectable cuisine. Positioned at the heart of bustling urban centers, City Winery aims to deliver a sophisticated wine country experience to customers who are passionate about music, food, and wine. It is more than just a venue; it is a vibrant community hub fostering creativity and meaningful cultural exchange.<... Show More
Job Requirements
- 2 plus years experience as a server in a fast-paced high-volume service environment or equivalent relevant experience
- strong work ethic
- team player
- exceptional guest service skills
- ability to consistently deliver high-quality guest experiences
- effective communication skills
- problem-solving aptitude
- ability to execute professional guest service
- ability to navigate venue conditions including tight spaces dark rooms and loud environment
- polished presentation
- ability to work flexible schedule including days nights weekends and holidays
- physical ability to stand walk bend lift and carry up to 50 pounds
- fluently literate in English including reading writing and math proficiency
- ability to operate point-of-sale system accurately
Job Qualifications
- Minimum 2 years experience as a server in a fast-paced high-volume service environment or equivalent relevant experience
- strong work ethic team player and exceptional guest service skills
- ability to consistently deliver high-quality guest experiences exceed guest expectations and strive to create a memorable experience at every city winery visit
- effective communication and interpersonal skills with a proven ability to build positive relationships with coworkers and guests
- aptitude to resolve problems
- ability to execute professional guest service experience
- polished presentation
- ability to work both independently and in a team environment
- must be fluently literate in English including ability to read write communicate conduct basic business-related mathematics and accurately function a pos
- ability to work a flexible schedule including days nights weekends and holidays
- ability to perform physical requirements of the role including standing walking for entirety of shift bending pulling pushing using stairs lifting and carrying up to 50 lbs
Job Duties
- Provide positive guest experience including greeting conversing and thanking departing guests
- interact with guests take orders serve food and beverages handle transactions and support overall guest service needs from beginning to end
- upsell increase check average compete in sales incentives drive marketing promotions and special events and promote our brand
- check tables throughout service times for guest satisfaction resolve guest complaints
- adhere to steps of service and maintain brand standards every shift
- maintain a clean neat and well-groomed appearance
- complete necessary side-work perform opening and closing duties including set-up maintenance and breakdown of the area including preparation of products and physical activations of dining rooms
- maintain cleanliness and safety of all work areas including but not limited to side stations floor shelves storage areas
- follow all health and safety regulations including enforcing laws and ordinances in the handling and provision of alcoholic beverages
- handle payment transactions and maintain accurate cash drawer
- adhere to and abide by cash handling procedures as per company standards
- attend training courses tastings meetings as needed
- maintain a knowledge of city winery brand history culture and programming both in venue and restaurant
- maintain menu knowledge including ingredients preparation methods and allergen information and communicate this information tableside to guests
- follow all company policies procedures and guidelines including being ready to work at scheduled shift time in uniform with neat and presentable appearance
- perform all other reasonably assigned duties
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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