Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $16.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Training and development programs
401(k) retirement plan
Job Description
Potomac Family Dining Group operates Applebee's restaurants, a well-known and reputable chain in the casual dining industry. Applebee's is renowned for providing a welcoming atmosphere where guests can enjoy quality food and beverages in a comfortable setting. The company emphasizes excellent customer service as a core value and seeks to uphold brand standards related to timeliness, accuracy, and guest satisfaction. Operating within a family-friendly environment, Applebee's focuses on delivering memorable dining experiences through attentive service and team collaboration. As part of this commitment, Potomac Family Dining Group is expanding its team to include front-of-house staff focused on guest interaction and... Show More
Job Requirements
- 18+ years old
- reliable transportation required
- ability to wipe down tables and clean seating areas
- ability to transport plates, glasses, and baskets more than 30 times per shift
- mobility to stand and move fast-paced for up to 4 hours
- good balance and ability to reach, bend, stoop, kneel, and frequently lift items weighing 25 pounds
- ability to speak clearly and listen attentively
- ability to carry objects such as high chairs up to 15 pounds repeatedly
Job Qualifications
- Friendly and engaging demeanor
- prior server experience preferred
- ServeSafe Food Certification a plus
- reading, writing, basic math, and verbal communication skills required
- bi-lingual experience a plus
- high school degree or GED preferred
- ability to build relationships
- ability to be a team player
- ability to follow manager instructions and guidance
- ability to communicate and behave professionally at all times
Job Duties
- Delivers food and drinks to guests using Applebee's team delivery
- interacts verbally with all bar guests creating a friendly and upbeat atmosphere
- greet guests, answer questions, and make suggestions regarding food and drinks
- completes assigned opening and closing side work
- presents guest checks to dining room patrons, makes correct change, and completes credit transactions
- relays food orders to kitchen via the point-of-sale computerized register system in a timely and accurate manner
- serves alcohol according to all state and federal laws and company policies
- participates in clearing and resetting dining room tables
- observes guests, responds to requests, and anticipates guest needs
- maintains a clean and organized workstation
- explains and demonstrates usage of Tabletop Electronic Devices
- drives sales with suggestive selling
- writes and repeats guests' orders to ensure accuracy
- accommodates special guest needs such as booster chairs and high chairs
- serves occasionally in Host/Hostess or Carside To-Go Server roles
- performs general utility functions as requested by management
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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