Job Overview
Employment Type
Hourly
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Free games
Paid Time Off
Job Description
Dave & Buster's is a renowned entertainment and dining establishment that combines the excitement of a vibrant arcade with a full-service restaurant and bar. Established to create a unique social experience, Dave & Buster's offers guests an inviting atmosphere where they can enjoy delicious food, refreshing drinks, and a wide variety of interactive games all under one roof. The company prides itself on delivering unparalleled guest experiences by blending dining and entertainment seamlessly. With locations across the United States, Dave & Buster's has become a popular destination for people of all ages looking to celebrate special occasions, unwind after work,... Show More
Job Requirements
- must be at least 18 years of age
- able to work days, nights and/or weekends as required
- work in noisy, fast paced environment with distracting conditions
- lift and carry up to 30 pounds
- move about facility and stand for long periods of time
- walk or stand 100% of shift
- reach, bend and stoop frequently
- able to read and write handwritten notes
Job Qualifications
- must be at least 18 years of age
- able to read and communicate in English
- capable of effectively communicating with guests to generate enthusiasm about the Dave & Buster’s experience
- demonstrate ability to operate Micros POS system and conduct accurate credit card transactions
- maintain a neat, clean and professional appearance
- able to work in a fast-paced environment
- follow company’s sanitation and alcohol awareness procedures
- capable of handling cash accurately
- strong team player with cooperative attitude
- reliable and punctual
- able to work flexible shifts including days, nights and weekends
Job Duties
- deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
- create a warm, fun atmosphere for guests and team members
- adhere to company’s sanitation procedures
- maintain responsibility for personal bank and ensure all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change and maintaining adequate cash and coin for making change
- follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
- assess guest demeanor and identify when behavior should be called to the attention of a manager
- greet newly seated guests in a friendly and timely manner
- accurately take guests’ food and drink orders
- maintain a thorough understanding of all menu items and answer questions regarding food and drink items and their preparation
- enter orders into Micros quickly and in proper sequence, using appropriate modifications and charges
- ensure food is properly garnished and deliver trays to designated table server’s own section as well as other sections in the restaurant as needed
- work quickly and efficiently adhering to full hands in, full hands out philosophy
- assist in party set up and breakdown
- buss and reset tables as needed
- assist other team members as needed or as business dictates
- be responsible for all sales on personal Micros keys and completing station side work at the beginning and end of their shift
- participate in all incentives and contests driving sales and promoting the brand
- follow portion guidelines to ensure cost control while maximizing the guest experience
- ensure ongoing guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, pre-bussing as necessary, and responding to guest needs in a timely manner
- keep station clean, set up and take down station tables appropriately
- maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency effectiveness
- be skilled in effectively communicating with guests in order to generate enthusiasm about the Dave & Buster’s experience
- demonstrate ability to operate Micros, make changes, accurately conduct credit card transactions, and account for all monies at the end of each shift
- be able to read and communicate in English
- listen to hear guests’ orders and needs, and then communicate with guests verbally and with other team members verbally via Micros system
- dress in proper dress code requirements, looking neat, clean and professional at all times
- be at least 18 years of age
Job Qualifications
Experience
No experience required
Job Location
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