Job Overview
Employment Type
Hourly
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
Paid Time Off
Job Description
Dave & Buster's is a unique and dynamic entertainment venue that combines dining, games, and fun in an environment designed to deliver an unparalleled guest experience. Operating as a popular restaurant and entertainment chain, Dave & Buster's offers a lively atmosphere where groups and families can come together to celebrate, compete, and enjoy all the exciting amenities it has to offer. Recognized for its innovative concept, the company has built a reputation for creating memorable moments through a perfect blend of food, drinks, and interactive games. Each day brings new opportunities to connect with guests and offer service that goes... Show More
Job Requirements
- work days, nights and/or weekends as required
- work in noisy, fast paced environment with distracting conditions
- read and write handwritten notes
- lift and carry up to 30 pounds
- move about facility and stand for long periods of time
- walk or stand 100% of shift
- reach, bend and stoop frequently
- be at least 18 years of age
Job Qualifications
- ability to effectively communicate with guests and team members
- ability to operate Micros system and handle financial transactions accurately
- knowledge of food and drink menu items and preparation
- ability to work efficiently in a fast-paced, noisy environment
- ability to maintain professionalism and adhere to company dress code
- good listening and verbal communication skills
- ability to manage time and multitask effectively
- basic math skills for cash handling
- ability to follow sanitation and alcohol awareness procedures
- be at least 18 years of age
Job Duties
- deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
- create a warm, fun atmosphere for guests and team members
- adhere to company’s sanitation procedures
- maintain responsibility for personal bank and ensure all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change and maintaining adequate cash and coin for making change
- follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
- assess guest demeanor and identify when behavior should be called to the attention of a manager
- greet newly seated guests in a friendly and timely manner
- accurately take guests’ food and drink orders
- maintain a thorough understanding of all menu items and answer questions regarding food and drink items and their preparation
- enter orders into Micros quickly and in proper sequence, using appropriate modifications and charges
- ensure food is properly garnished and deliver trays to designated table server’s own section, as well as other sections in the restaurant, as needed
- work quickly and efficiently adhering to “Full hands in, Full hands out” philosophy
- assist in party set up and breakdown
- buss and reset tables as needed
- assist other team members as needed or as business dictates
- be responsible for all sales on personal Micros keys and complete station side work at the beginning and end of their shift
- participate in all incentives and contests, driving sales and promoting the brand
- follow portion guidelines to ensure cost control while maximizing the guest experience
- ensure ongoing guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, pre-bussing as necessary, and responding to guest needs in a timely manner
- keep station clean, set up and take down station tables appropriately
- maintain a favorable working relationship with all other company team members to foster a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness
- effectively communicate with guests to generate enthusiasm about the Dave & Buster’s experience
- demonstrate ability to operate Micros, make changes, accurately conduct credit card transactions and account for all monies at the end of each shift
- read and communicate in English
- listen to hear guests’ orders and needs, and communicate verbally with guests and other team members via the Micros system
- dress in proper dress code requirements, looking neat, clean and professional at all times
- be at least 18 years of age
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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