Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $30.00
Work Schedule
Weekend Shifts
Benefits
competitive compensation
Gratuity opportunities
Training
Career advancement opportunities
employee discount
Paid sick leave
Health Insurance
Dental Insurance
Vision Insurance
accident insurance
Life insurance
401K with company match
telehealth
Healthcare discounts
Health advocates
financial wellness coaching
Job Description
My Neighbor Felix is a vibrant pan-Mexican kitchen inspired by the diverse and rich culinary traditions of all seven regions of Mexico. This unique restaurant offers an authentic dining experience that celebrates the flavors and culture of Mexico City and beyond. The establishment prides itself on creating a welcoming space where everyone in the neighborhood can enjoy traditional Mexican recipes crafted with passion and care. Complementing the food is a stellar mixology program featuring hand-crafted, fresh, and flavorful Mexican signature cocktails and margaritas, alongside an extensive selection of tequila and mezcal. The restaurant environment is thoughtfully designed with natural touches... Show More
Job Requirements
- Must be at least 18 years old
- possess a valid alcohol service certification
- physical stamina to stand, walk, and carry trays for extended periods
- ability to work evenings, weekends, and holidays
Job Qualifications
- Previous experience in a high-end restaurant or bar-forward setting is preferred
- exceptional customer service skills with a focus on creating memorable experiences
- knowledge of cocktail and beverage service is an advantage
- outstanding interpersonal and communication skills, with a strong focus on guest satisfaction
- ability to thrive in a high-volume, dynamic, fast-paced environment while maintaining composure
- strong attention to detail and accuracy in processing orders and payments
- team player with the ability to collaborate effectively with colleagues and management
- must be at least 18 years old and possess a valid alcohol service certification
- physical stamina to stand, walk, and carry trays for extended periods
- ability to work evenings, weekends, and holidays
Job Duties
- Greet guests and provide them with menus, explaining any specials or promotions
- take accurate food and beverage orders from guests, ensuring special requests or dietary restrictions are noted
- enter orders into the POS system and communicate them to the kitchen staff in a timely manner
- serve food and beverages to guests, following proper serving techniques and presentation standards
- ensure guest satisfaction by checking on them regularly, addressing any concerns or requests, and aiding as needed
- monitor and refill beverages, clear tables, and reset them for the next guests
- process guest payments accurately and efficiently, handling cash and credit transactions
- collaborate with the kitchen and bar staff to ensure timely and coordinated service
- follow all health and safety guidelines, maintaining a clean and organized work environment
- assist with cleaning and side work duties as assigned
- greet guests with a warm and friendly demeanor, embodying the welcoming atmosphere
- foster positive guest relationships by anticipating needs, providing recommendations, and addressing inquiries with a commitment to the brand
- effectively manage reservations, ensuring accurate seating arrangements and optimizing guest flow for both regular and special events
- maintain clear communication with the service team to ensure smooth transitions between seating and service
- extend assistance and information to guests, helping them navigate the guests experience and handling any guest concerns or issues with a solution-oriented approach
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in:
Popular Cities