Job Overview
Employment Type
Hourly
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Paid Time Off
Free games
Flexible Schedule
Job Description
Dave & Buster's is a renowned American restaurant and entertainment venue known for combining great food with exciting games and a vibrant atmosphere. Established as a leading destination for fun and social gatherings, Dave & Buster's offers guests a unique experience where they can enjoy delicious meals, refreshing drinks, and a variety of interactive games all under one roof. With locations across the United States and a strong emphasis on customer satisfaction, Dave & Buster's has created a welcoming and energetic environment ideal for celebrations, casual outings, and entertainment. The company prides itself on fostering a lively atmosphere with a... Show More
Job Requirements
- Must be at least 18 years of age
- Ability to work days, nights and/or weekends as required
- Ability to work in noisy, fast paced environment with distracting conditions
- Ability to read and write handwritten notes
- Ability to lift and carry up to 30 pounds
- Ability to move about facility and stand for long periods of time
- Ability to walk or stand 100 percent of shift
- Ability to reach, bend and stoop frequently
Job Qualifications
- Ability to operate point-of-sale systems such as Micros
- Strong communication skills both verbal and written in English
- Customer service experience preferred but not required
- Ability to work efficiently in a fast-paced environment
- Knowledge of food and beverage service standards
- Ability to handle cash and credit transactions accurately
- Basic math skills
- Ability to work flexible schedules including nights, weekends, and holidays
- High school diploma or equivalent preferred
Job Duties
- Deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
- Create a warm, fun atmosphere for guests and team members
- Adhere to company’s sanitation procedures
- Maintain responsibility for personal bank and ensure all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change and maintaining adequate cash and coin for making change
- Follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
- Assess guest demeanor and identify when behavior should be called to the attention of a manager
- Greet newly seated guests in a friendly and timely manner
- Accurately take guests’ food and drink orders
- Maintain a thorough understanding of all menu items and answer questions regarding food and drink items and their preparation
- Enter orders into Micros quickly and in proper sequence, using appropriate modifications and charges
- Ensure food is properly garnished and deliver trays to designated table server’s own section as well as other sections in the restaurant as needed
- Work quickly and efficiently adhering to “Full hands in, Full hands out” philosophy
- Assist in party set up and breakdown
- Buss and reset tables as needed
- Assist other team members as needed or as business dictates
- Responsible for all sales on personal Micros keys and completing station side work at beginning and end of shift
- Participate in all incentives and contests, driving sales and promoting the brand
- Follow portion guidelines to ensure cost control while maximizing the guest experience
- Ensure ongoing guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, pre-bussing as necessary, and responding to guest needs in a timely manner
- Keep station clean, set up and take down station tables appropriately
- Maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness
- Effectively communicate with guests in order to generate enthusiasm about the Dave & Buster's experience
- Demonstrate ability to operate Micros, make changes, accurately conduct credit card transactions, and account of all monies at the end of each shift
- Be able to read and communicate in English
- Listen to hear guests’ orders and needs, then communicate with guests verbally and with other team members verbally via Micros system
- Dress in proper dress code requirements, looking neat, clean and professional at all times
- Must be at least 18 years of age
Job Qualifications
Experience
No experience required
Job Location
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