Job Overview
Employment Type
Hourly
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
Flexible Schedule
Employee Discounts
Job Description
Dave & Buster's is a dynamic and vibrant entertainment restaurant that offers a unique combination of dining, arcade gaming, and live sports viewing. Known for its lively atmosphere and exceptional guest experiences, Dave & Buster's caters to a diverse clientele seeking fun and memorable moments with family and friends. With locations across the United States, this company prides itself on creating an all-in-one destination where guests can enjoy delicious food, refreshing drinks, and a wide variety of interactive games. At Dave & Buster's, employee satisfaction is equally important, with flexible schedules designed to accommodate school or other jobs, creating a... Show More
Job Requirements
- must be at least 18 years of age
- able to work days, nights and/or weekends as required
- able to work in noisy, fast paced environment with distracting conditions
- able to read and write handwritten notes
- able to lift and carry up to 30 pounds
- able to move about facility and stand for long periods of time
- able to walk or stand 100% of shift
- able to reach, bend and stoop frequently
Job Qualifications
- must be skilled in operating Micros point-of-sale system
- able to accurately conduct credit card transactions and handle cash
- possess excellent communication skills to effectively interact with guests and team members
- able to work in a fast-paced environment
- knowledge of sanitation and alcohol service procedures preferred
- able to read and communicate effectively in English
- good listening skills to understand guest orders and needs
- ability to work flexible schedules including days, nights and weekends
Job Duties
- deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance and take prompt corrective action or suggest alternatives
- create a warm, fun atmosphere for guests and team members
- adhere to company’s sanitation procedures
- maintain responsibility for personal bank and ensure all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change and maintaining adequate cash and coin for making change
- follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
- assess guest demeanor and identify when behavior should be called to the attention of a manager
- greet newly seated guests in a friendly and timely manner
- accurately take guests’ food and drink orders
- maintain a thorough understanding of all menu items and answer questions regarding food and drink items and their preparation
- enter orders into Micros quickly and in proper sequence, using appropriate modifications and charges
- ensure food is properly garnished and deliver trays to designated table server’s own section as well as other sections in the restaurant as needed
- work quickly and efficiently adhering to “full hands in, full hands out” philosophy
- assist in party set up and breakdown and buss and reset tables as needed
- assist other team members as needed or as business dictates
- be responsible for all sales on personal Micros keys and complete station side work at the beginning and end of their shift
- participate in all incentives and contests, driving sales and promoting the brand
- follow portion guidelines to ensure cost control while maximizing the guest experience
- ensure ongoing guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, pre-bussing as necessary and responding to guest needs in a timely manner
- keep station clean and set up and take down station tables appropriately
- maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness
- be skilled in effectively communicating with guests to generate enthusiasm about the Dave & Buster’s experience
- demonstrate ability to operate Micros, make changes, accurately conduct credit card transactions, and account of all monies at the end of each shift
- be able to read and communicate in English
- listen to hear guests’ orders and needs and then communicate with guests verbally and with other team members verbally via Micros system
- dress in proper dress code requirements, looking neat, clean and professional at all times
- must be at least 18 years of age
Job Qualifications
Experience
No experience required
Job Location
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