Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.85
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Paid Time Off
Employee Discounts
Free games
Job Description
Dave & Buster's is a leading entertainment and dining establishment that uniquely combines a full-service restaurant with an exciting gaming environment. Founded to provide an unrivaled experience in casual dining and entertainment, Dave & Buster's has grown into a dynamic and fast-paced company with locations across the United States and Canada. It caters to a diverse clientele looking for a fun and lively atmosphere where food, drinks, and games come together to create memorable celebrations and social experiences. Known for its outstanding guest service and high energy environment, Dave & Buster's continuously aims to deliver an exceptional customer journey that... Show More
Job Requirements
- must be at least 18 years of age
- able to read and communicate in English
- able to work days, nights and/or weekends as required
- able to work in noisy, fast paced environment with distracting conditions
- able to read and write handwritten notes
- able to lift and carry up to 30 pounds
- able to move about facility and stand for long periods of time
- able to walk or stand 100% of shift
- able to reach, bend and stoop frequently
Job Qualifications
- must be at least 18 years of age
- able to read and communicate in English
- skilled in operating Micros point of sale system
- ability to communicate effectively with guests and team members
- ability to follow sanitation and alcohol awareness procedures
- able to work in a fast-paced, noisy environment
- capable of lifting and carrying up to 30 pounds
- able to stand and walk 100% of the shift
- team player with a cooperative and positive attitude
- previous experience in hospitality or food service preferred but not required
Job Duties
- deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
- create a warm, fun atmosphere for guests and team members
- adhere to company’s sanitation procedures
- maintain responsibility for personal bank and ensure all financial transactions are accurate
- follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
- assess guest demeanor and identify when behavior should be called to the attention of a manager
- greet newly seated guests in a friendly and timely manner
- accurately take guests’ food and drink orders
- maintain a thorough understanding of all menu items and answer questions regarding food and drink items and their preparation
- enter orders into Micros quickly and in proper sequence, using appropriate modifications and charges
- ensure food is properly garnished and deliver trays to designated table server’s own section and other sections as needed
- work quickly and efficiently adhering to "Full hands in, Full hands out" philosophy
- assist in party set up and breakdown
- buss and reset tables as needed
- assist other team members as needed or as business dictates
- be responsible for all sales on personal Micros keys and complete station side work at the beginning and end of their shift
- participate in all incentives and contests, driving sales and promoting the brand
- follow portion guidelines to ensure cost control while maximizing guest experience
- ensure ongoing guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, pre-bussing as necessary, and responding to guest needs in a timely manner
- keep station clean, set up and take down station tables appropriately
- maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness
- be skilled in effectively communicating with guests to generate enthusiasm about the D&B experience
- demonstrate ability to operate Micros, make changes, accurately conduct credit card transactions, and account for all monies at the end of each shift
- be able to read and communicate in English
- listen to hear guests’ orders and needs and communicate with guests verbally and with other team members verbally via Micros system
- dress in proper dress code requirements, looking neat, clean and professional at all times
- be at least 18 years of age
Job Qualifications
Experience
No experience required
Job Location
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