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Hotel Marcel

Server

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $11.00 - $18.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Paid holidays
Flexible Schedule

Job Description

BLDG is a unique and vibrant restaurant located within Hotel Marcel, a space where architecture, cuisine, and cocktails converge in perfect harmony. Drawing deep inspiration from Connecticut's lush and vibrant farms as well as the fresh Atlantic Ocean, BLDG offers a distinct dining experience that captures the energy and essence of its surroundings. The restaurant has established itself as a go-to dining destination for those seeking innovative cuisine paired with a warm and welcoming atmosphere. By embracing the freshest local ingredients, BLDG crafts full-flavored, artfully presented dishes that excite and satisfy the modern palate. This dedication to quality and creativity... Show More

Job Requirements

  • High school diploma or equivalent
  • one year of prior food and beverage experience preferred
  • prior guest relations training
  • proper food safety training and certification as described by law
  • experience working with POS systems like Toast, Micros, or Aloha
  • experience with reservation software like Toast
  • strong written and verbal communication skills
  • positive upbeat attitude
  • punctuality and reliable attendance
  • ability to read, write, speak and understand English
  • ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimum supervision
  • willingness to work flexible hours including mornings, nights, weekends and holidays
  • ability to stand for prolonged periods
  • ability to lift and carry up to 50 lbs
  • ability to work in hot and cold environments
  • ability to bend, stoop, and have good motor coordination

Job Qualifications

  • One year of prior food and beverage experience preferred
  • prior guest relations training
  • proper food safety training and certification as described by law
  • experience working with POS systems such as Toast, Micros, or Aloha
  • experience using reservation software such as Toast
  • strong written and verbal communication skills
  • positive upbeat attitude
  • punctuality and reliable attendance
  • ability to read, write, speak and understand English
  • ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimum supervision
  • willingness to work flexible hours including mornings, nights, weekends and holidays

Job Duties

  • Greet all customers warmly and with appropriate greetings
  • adhere to grooming and appearance standards
  • prepare dining tables for service, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparations and side-work tasks
  • take guest food and beverage orders accurately
  • knowledge of current menu choices, specialties and menu deviations
  • handle table assignments, seating customers, food and drink suggestions, and communicating customer needs to the cooks
  • ensuring a memorable dining experience
  • quickly resolve any issues that may arise
  • properly open and pour wine tableside
  • accurately record revenue and accept cash, credit card, room charges and direct billing payments
  • maintain confidentiality of proprietary information and protect company assets
  • perform basic cleaning tasks as needed or directed by supervisor
  • filling as need for absent team members
  • assist with special events if needed
  • assist customers with disabilities
  • thank guest with genuine appreciation
  • answer telephone using appropriate etiquette
  • develop and maintain positive working relationship with co-workers and others
  • comply with quality assurance expectations and standards

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location