Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $18.00
Work Schedule
Rotating Shifts
Standard Hours
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Training opportunities
Retirement Plan
Employee assistance program
Job Description
Cheeseburger Restaurants is a popular dining establishment known for delivering an exceptional guest experience coupled with quality food and a welcoming atmosphere. As a vibrant restaurant specializing in cheeseburgers and a wide range of beverages, Cheeseburger Restaurants takes pride in embodying the spirit of Aloha through attentive service and a team-focused environment. The restaurant operates multiple shifts and offers a fast-paced, dynamic workplace where employees are encouraged to contribute positively to the customer experience and overall restaurant success. This establishment values professionalism, cleanliness, and a guest-first approach in all aspects of its operation. Employment is typically hourly and non-exempt, with... Show More
Job Requirements
- must be of legal age to serve liquor according to state law
- state applicable health and/or alcohol compliance card
- satisfactorily pass a server aptitude test with an 85 percent or higher
- basic mathematical skills
- basic reading and writing skills
- must be able to make correct change
- basic computer skills
- excellent communication skills
- multi-task oriented
- knowledge of workplace safety procedures
- ability to suggestively sell food and beverage items
- commitment to cleanliness
- adherence to company policies and dress standards
- physical ability to stand and walk during entire shift
- able to lift and carry up to 50 pounds
Job Qualifications
- high school diploma or equivalent preferred
- prior experience in food service or customer service roles preferred
- knowledge of food and beverage products
- proficient with point of sale systems
- strong interpersonal and communication skills
- ability to work effectively in a team environment
- demonstrated ability to handle multiple tables and responsibilities
- understanding of responsible alcohol service
- ability to maintain composure under pressure
- experience with suggestive selling and upselling techniques
Job Duties
- complete all pre-shift and post-shift side work thoroughly and efficiently
- serve multiple tables as determined by management
- arrive to work on time with proper uniform and readiness
- maintain a neat and clean uniform and good personal hygiene
- have complete knowledge of the restaurant's food and beverage preparation
- sell alcohol and food items responsibly
- efficiently take all orders using the hand-held computer device
- interact with guests in a friendly and fast manner with Aloha
- accept various payment types and make change accurately
- maintain cleanliness and smooth operation of the restaurant through side work
- clear and reset tables
- check identification to ensure legal drinking age
- observe guests consuming alcohol and offer assistance if necessary
- treat all guests to ensure complete satisfaction
- approach each table promptly and communicate wait times
- complete Micros training program
- memorize all table numbers
- upsell food and beverages effectively
- carry drinks on a tray and handle glasses properly
- use polite language in communication
- address customer complaints with management involvement
- assist or perform busser duties when needed
- avoid walking through dining room with empty hands
- inform customers promptly of order delays
- warn guests of hot plates or beverages
- notify manager of potential intoxication
- present guest checks professionally and inform payment procedures
- commit to cleanliness of station and restaurant
- adhere to all company policies and procedures
- perform other duties as assigned by supervisors or managers
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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