Server

Lynn, MA, USA|Onsite

Job Overview

Employment Type

Hourly

Full-time

Compensation

Type:

Hourly

Rate:

Range $25.00 - $35.00

Work Schedule

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Vision Insurance

competitive pay

Paid Time Off

Job Description

Encore Boston Harbor is a premier resort and casino destination located in Everett, Massachusetts, known for its luxury accommodations, diverse entertainment options, and world-class dining experiences. Amongst its offerings is Seamark Seafood & Cocktails, a sophisticated restaurant that opened in April 2024. Seamark Seafood & Cocktails is celebrated for its contemporary take on New England’s classic seafood cuisine, boasting fresh, pier-to-plate fish, lobster, and shellfish. This restaurant sets itself apart by blending the authenticity of traditional seafood with elevated culinary techniques to provide an unforgettable dining experience. Guests appreciate the upscale atmosphere, top-tier service, and a menu that emphasizes freshness... Show More

Job Requirements

Ability to move throughout the business (standing, walking, kneeling, bending) for extended periods of time
Ability to make repeating movements of the arms, hands, and wrists
Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders
Ability to regularly move objects (lift, push, pull, balance, carry) up to 50 pounds/25 kilograms
Ability to turn or twist body parts in a circular motion
Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment
Ability to work evenings, weekends, and holidays, as needed

Job Qualifications

Previous work experience in service for at least 2 years in a hotel managed restaurant or 4 years’ experience in a fine dining restaurant
Current Massachusetts Food Handler Card
Current Massachusetts Alcohol Server Training Certificate
Ability to perform numerical operations using basic counting, adding, subtracting, multiplying, or dividing
Ability to effectively deal with internal and external customers and staff, some of whom will require elevated levels of patience, tact, and diplomacy

Job Duties

Reconcile transactions at the end of each shift, cash out, and maintain a balanced bank
Be thoroughly familiar with all menu items, including ingredients and food allergens, and wine list to assist guests and answer questions accurately
Ensure the restaurant is always clean and in order, including tables, chairs, floors, walls, ceilings, lighting, temperature, music, and decor
Ensure sequence of service is followed for all guests
Greet guests, take food and beverage orders, and suggestive sell
Serve food and beverages, ensuring timeliness, completeness, and accuracy
Accommodate guests' special requests whenever possible
Maintain tables by clearing finished plates, glassware, silverware, trash, and other items
Polish and set up china, glassware, silverware, and service items
Stock clean linen and discard used linen
Set up and empty trash and recycling
Set up and stock condiments and side stations
Set up, maintain, and break down beverage stations
Follow all food safety, sanitation, and alcohol service laws and regulations
Participate in meetings to learn about global programs, new products, and procedures, and to discuss areas of opportunities, special events, and other activities
Ensure a healthy and safe work environment for co-workers and guests
Be knowledgeable of property facilities, services, hours of operation, in-house events, conferences, and amenities to proactively assist guests
Resolve guest complaints using property procedures
Work as a team, helping all employees to complete the required activities to ensure we deliver exceptional service
Participate in pre-shift meetings on each shift
Always smile and offer a warm greeting and fond farewell to all
Know, understand, and practice the mission, values, mottos, culture, and spirit that make Carver Road Hospitality unique
Perform duties in accordance with company standards, policies, and guidelines, and applicable laws and regulations
Communicate with supervisors and managers to ensure that assigned duties are completed to standard
Present a professional image to employees, guests, clients, owners, and investors
Review and develop guest history records to enhance personalized service for repeat guests
Maintain confidentiality of guest, employee, and company information

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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