Server

New Braunfels, TX, USA|Onsite

Job Overview

Employment Type

Hourly

Part-time

Compensation

Type:

Hourly

Rate:

Range $10.00 - $16.00

Work Schedule

Fixed Shifts

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Training and Development

Job Description

Willie's Grill and Icehouse is a well-established dining destination that prides itself on offering exceptional food and a welcoming atmosphere. As a restaurant committed to high standards of guest service, Willie's Grill and Icehouse focuses on creating memorable dining experiences through a combination of quality cuisine, a diverse menu, and outstanding customer care. Known for its vibrant and friendly environment, the establishment caters to a broad range of guests, from families to casual diners and special occasions, making it a community favorite with a strong reputation for hospitality and consistent service quality.

The role of Server at Willie's Grill... Show More

Job Requirements

Ability to stand and/or walk throughout the entire shift and work in a restaurant environment
ability to lift up to 50 lbs
regular requirement to stand and walk, talk or hear in person and by telephone, use hands repetitively to finger, handle, feel or operate restaurant equipment

Job Qualifications

6 mos. to 2 years related experience preferred
high school diploma or equivalent preferred
alcohol certification required
food handler's certificate as required
ability to see, hear, read, and write in English
basic math and verbal communication skills required
ability to comprehend and follow written and verbal directions
clear speaking and attentive listening skills
basic math skills and ability to handle money and operate a point-of-sale system
ability to manage workflow and resolve questions and problems with supervisor

Job Duties

Know and follow posted schedule and strict adherence to posted clock in/out times
adherence to company uniform and grooming policies
timely and courteous service to guests in assigned and other stations
thorough knowledge of menu items, wines, beers, and cocktails
adherence to company, state, and county sanitation standards
maintain a clean and organized workstation
maintain friendly, helpful, positive attitude
know and follow operating policies and steps of service
welcome and greet guests following established service guidelines
assist fellow team members in meeting guest needs
answer questions and make recommendations about food, beverages, features, and services
understand correct process in serving guests with allergens
take food and beverage orders, repeating for confirmation, and enter in point-of-sale system accurately
follow alcohol awareness procedures and notify manager on duty as needed
deliver food and beverages to guests
assist bartenders and servers in cooperative service
monitor guest dining experience, pre-bus, and respond promptly to requests
prepare and present final bill, accept payments, process credit cards or make change, follow cash handling procedures
thank guests and invite return visits
participate in clearing and resetting dining room tables
assist other servers, back-of-house team, and counter/bartenders when necessary
perform all side work and cleaning duties as outlined
carry out all other duties assigned by management
attend company meetings and training seminars
perform side work throughout shift
adhere to employee handbook, performance expectations, and dress/grooming guidelines
keep supervisor informed of guest service issues and take corrective action
treat guests, team members, and managers with respect and courtesy
maintain a friendly and cooperative attitude
portray a favorable image of Willie's Grill and Icehouse
perform related tasks assigned by management

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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