Dave & Buster's, Inc. logo

Dave & Buster's, Inc.

Server

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $16.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k plan
Free games
flexible scheduling
Paid Time Off

Job Description

Dave & Buster's is a unique entertainment and dining establishment that sets itself apart from traditional venues by combining a vibrant restaurant experience with an extensive gaming arcade. Founded in 1982, Dave & Buster's has built a reputation for providing a lively atmosphere where guests can enjoy a wide range of food and beverage options alongside exciting games and social activities. With locations across the United States and Canada, Dave & Buster's caters to a diverse clientele seeking a fun and engaging environment for celebrations, casual outings, and corporate events. The company prioritizes creating memorable experiences through a blend of... Show More

Job Requirements

  • Must be at least 18 years of age
  • Ability to work days, nights and weekends as required
  • Capability to work in noisy, fast-paced environment
  • Ability to lift and carry up to 30 pounds
  • Must be able to stand or walk 100% of shift
  • Ability to reach, bend and stoop frequently
  • Must be able to read and write handwritten notes
  • Compliance with dress code and professional appearance standards

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in customer service or food and beverage industry a plus
  • Ability to operate point-of-sale systems accurately
  • Strong communication and interpersonal skills
  • Ability to multitask in a fast-paced environment
  • Knowledge of food and beverage menu items
  • Ability to work flexible hours including nights, weekends and holidays
  • Basic math skills for cash handling
  • Ability to follow company policies and procedures
  • Must be at least 18 years old

Job Duties

  • Deliver an unparalleled guest experience through food, drinks and games in a fun atmosphere
  • Keep immediate supervisor informed of problems or unusual matters and take corrective action or suggest alternatives
  • Create a warm, fun atmosphere for guests and team members
  • Adhere to company sanitation procedures
  • Maintain responsibility for personal bank and operate credit card machines accurately
  • Follow alcohol awareness procedures to prevent intoxication and manage intoxicated guests
  • Assess guest demeanor and alert manager when necessary
  • Greet newly seated guests promptly and courteously
  • Accurately take guest food and drink orders
  • Maintain thorough menu knowledge and answer questions about food and drink items
  • Enter orders into Micros system quickly and correctly
  • Ensure proper food presentation and deliver trays to appropriate sections
  • Work efficiently following full hands in, full hands out policy
  • Assist in party setup and breakdown, bussing and resetting tables
  • Support other team members as needed
  • Manage all sales on personal Micros key and complete station side work
  • Participate in incentives and contests to drive sales
  • Follow portion control guidelines to manage costs
  • Check back with guests for satisfaction, maintain drinks, clear clutter and respond promptly
  • Keep station clean and set up or take down tables as needed
  • Maintain positive working relationships to promote team morale and efficiency
  • Communicate effectively with guests to generate enthusiasm
  • Operate Micros system for transactions and cash handling
  • Read and communicate in English
  • Listen and communicate orders and needs with guests and team members
  • Adhere to dress code and maintain professional appearance
  • Must be at least 18 years of age

Job Qualifications

Experience

No experience required

Job Location