Job Overview
Employment Type
Hourly
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical
Dental
Vision
401k
Free games
Job Description
Dave & Buster's is a prominent entertainment and dining establishment known for combining a unique experience of games, food, and drinks in a lively atmosphere that fosters social interaction and unforgettable memories. With locations across the United States and beyond, Dave & Buster's specializes in creating an environment where guests can celebrate fun-filled occasions, making it much more than just a restaurant. This entertainment venue has a distinctive appeal, bringing excitement through its arcade-style games while offering a diverse menu and beverage selections that cater to a wide range of tastes. The organization prioritizes a vibrant work culture where employees... Show More
Job Requirements
- work days, nights and/or weekends as required
- work in noisy, fast-paced environment with distracting conditions
- read and write handwritten notes
- lift and carry up to 30 pounds
- move about facility and stand for long periods of time
- walk or stand 100% of shift
- reach, bend and stoop frequently
Job Qualifications
- be at least 18 years of age
- be able to read and communicate in English
- have excellent communication and interpersonal skills
- demonstrate ability to operate point-of-sale systems such as Micros
- have knowledge of food and beverage preparation and service
- show ability to multitask efficiently in a fast-paced environment
- possess good math skills for handling transactions
- have basic understanding of alcohol awareness and related procedures
- be able to work cooperatively in a team setting
Job Duties
- deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance and take prompt corrective action where necessary or suggest alternative courses of action
- create a warm, fun atmosphere for guests and team members
- adhere to company’s sanitation procedures
- maintain responsibility for personal bank and ensure all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change and maintaining adequate cash and coin for making change
- follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
- assess guest demeanor and identify when behavior should be called to the attention of a manager
- greet newly seated guests in a friendly and timely manner
- accurately take guests’ food and drink orders
- maintain a thorough understanding of all menu items and be able to answer questions regarding food and drink items and their preparation
- enter orders into Micros quickly and in proper sequence, using appropriate modifications and charges
- ensure food is properly garnished and deliver trays to designated table server’s own section, as well as other sections in the restaurant, as needed
- work quickly and efficiently adhering to “Full hands in, full hands out” philosophy
- assist in party set up and breakdown, bus and reset tables as needed
- assist other team members as needed or as business dictates
- be responsible for all sales on personal Micros keys and complete station side work at the beginning and end of their shift
- participate in all incentives and contests, driving sales and promoting the brand
- follow portion guidelines to ensure cost control while maximizing the guest experience
- ensure ongoing guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, pre-bussing as necessary, and responding to guest needs in a timely manner
- keep station clean, set up and take down station tables appropriately
- maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness
- be skilled in effectively communicating with guests in order to generate enthusiasm about the D&B experience
- demonstrate ability to operate Micros, make changes, accurately conduct credit card transactions, and account for all monies at the end of each shift
- be able to read and communicate in English
- listen to hear guests’ orders and needs, and then communicate with guests verbally and with other team members verbally via Micros system
- dress in proper dress code requirements, looking neat, clean and professional at all times
- be at least 18 years of age
Job Qualifications
Experience
No experience required
Job Location
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