Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities
Employee wellness programs
Job Description
The Detroit Athletic Club (DAC), located in the heart of Detroit, Michigan, is a prestigious private social and athletic club that has been serving its members since 1887. Known for its historical significance, elegant architecture, and commitment to providing top-tier services, the DAC offers a variety of amenities including fine dining, athletic facilities, and meeting spaces. The Club prides itself on delivering exceptional experiences to its members and their guests by upholding superior standards of service, hospitality, and professionalism throughout every aspect of its operations. With a rich tradition and a dedication to excellence, the DAC continues to be a... Show More
Job Requirements
- Any combination of education, training or experience that provides the required knowledge, skill and abilities
- Prior hospitality experience, fine dining specifically, is preferred
- TIPs on premise certifications
- State of Michigan food handler’s card
- Ability to work varying schedules due to the cyclical nature of the hospitality industry
- Must comply with DAC grooming standards
Job Qualifications
- Prior hospitality experience, preferably in fine dining
- Knowledge of banquet service procedures and standards
- Strong communication and interpersonal skills
- Ability to maintain professionalism and a friendly disposition under pressure
- Ability to work in a team-oriented environment
- Experience with POS systems
- Knowledge of food safety and handling procedures
Job Duties
- Report to your work at your scheduled time, in proper uniform, professional, and properly groomed
- Understand and practice the DAC attendance policy
- Locate and gather all necessary items to perform the tasks ahead including tools of the trade and BEO
- Communicate to Banquet management or Lead Server your arrival, locate your assignment(s), and discuss any last-minute changes
- Gather the necessary items to set your function room including silverware, glassware, linens, menus, and have room completely set 30 minutes prior to function start time
- Confirm room is clean and fully functional and report any maintenance or housekeeping issues to a manager or lead server
- Gather and retain all menu specials for proper delivery to members and their guests
- Attend all required meetings including pre-meal in the Grill, pre-function meetings, PEP meetings, and any other training related meetings
- Be in your station and/or function room 15 minutes prior to the function start time fully knowledgeable with a friendly and professional disposition
- Be prepared to discuss the function with the client to ensure delivery of the specifications on the BEO and per the clients’ instructions
- Deliver continuous timely and impeccable service from the beginning to the end of the function per the BEO and/or client’s instructions
- Assist in expediting last minute requests immediately and effectively in accordance to the clients’ requests
- Practice the Greeting S&P with all functions
- Follow all established Banquet S&P’s
- Display teamwork and camaraderie within department and with other DAC staff members treating coworkers as if they were a member
- Maintain proper and timely communication with supervisory team
- Responsible for the set up and breakdown of functions
- Assist in setting function(s) for the next shift or day
- Responsible for ringing ala carte functions through the POS
- Maintain clean and organized credenzas, cabinets, and closets
- Assist in maintaining the Prop cage and proper handling of the props
- Maintain linens, skirting, and decorative cloths and follow the S&P for handling linens properly
- Have full knowledge and understanding of the House Rules and be prepared to professionally report any infractions to management
- Assist management with departmental improvements and service training
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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