Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.50 - $17.50
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Free games
Paid Time Off
Employee Discounts
Job Description
Dave & Buster's is a dynamic entertainment and dining destination known for its unique blend of a full-service restaurant and an expansive arcade filled with the latest games. The company is dedicated to providing guests with an unparalleled experience where they can enjoy great food, drinks, and exciting games all under one roof. Established with a focus on fun and entertainment, Dave & Buster's combines the best of dining and interactive gaming to create a lively atmosphere ideal for celebrations, social gatherings, and memorable outings. This vibrant, fast-paced environment ensures that no two days are the same for their team... Show More
Job Requirements
- must be at least 18 years of age
- ability to work days, nights and/or weekends as required
- ability to work in noisy, fast-paced environment with distracting conditions
- ability to read and write handwritten notes
- ability to lift and carry up to 30 pounds
- ability to move about facility and stand for long periods
- ability to reach, bend and stoop frequently
- ability to read and communicate in English
- ability to operate Micros point-of-sale system
- adherence to company dress code and appearance standards
Job Qualifications
- high school diploma or equivalent preferred
- prior customer service experience preferred
- experience using point-of-sale systems advantageous
- ability to communicate clearly in English
- strong interpersonal skills
- ability to work in a fast-paced, noisy environment
- ability to stand and walk for extended periods
- basic math and cash handling skills
- ability to follow sanitation and safety protocols
- ability to work flexible hours including nights and weekends
Job Duties
- deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
- create a warm, fun atmosphere for guests and team members
- adhere to company's sanitation procedures
- maintain responsibility for personal bank and ensure all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change and maintaining adequate cash and coin for making change
- follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
- assess guest demeanor and identify when behavior should be called to the attention of a manager
- greet newly seated guests in a friendly and timely manner
- accurately take guests' food and drink orders
- maintain thorough understanding of all menu items and answer questions regarding food and drink items and their preparation
- enter orders into Micros quickly and in proper sequence, using appropriate modifications and charges
- ensure food is properly garnished and deliver trays to designated table server's own section, as well as other sections as needed
- work quickly and efficiently adhering to "Full hands in, Full hands out" philosophy
- assist in party set up and breakdown
- buss and reset tables as needed
- assist other team members as needed or as business dictates
- be responsible for all sales on personal Micros keys and complete station side work at the beginning and end of shifts
- participate in all incentives and contests, driving sales and promoting the brand
- follow portion guidelines to ensure cost control while maximizing guest experience
- ensure ongoing guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, prebussing as necessary, and responding to guest needs in a timely manner
- keep station clean, set up and take down station tables appropriately
- maintain a favorable working relationship with all company team members to foster a cooperative, harmonious working climate and help keep morale, productivity and efficiency/effectiveness high
- communicate effectively with guests to generate enthusiasm about the D&B experience
- demonstrate ability to operate Micros, make changes, accurately conduct credit card transactions, and account for all monies at the end of each shift
- be able to read and communicate in English
- listen to hear guests' orders and needs, then communicate verbally with guests and team members via Micros system
- maintain proper dress code, looking neat, clean and professional at all times
- be at least 18 years of age
Job Qualifications
Experience
No experience required
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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