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OTG Management

Server

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Exact $5.62
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Work Schedule

Flexible
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Benefits

Paid Time Off
healthcare
401k Match
competitive tips
Training and Development
Employee Discounts
flexible scheduling

Job Description

3 Brewster Rd is situated within Newark Liberty International Airport (EWR), a bustling international transportation hub that serves millions of passengers annually. The location hosts an opportunity with OTG Concessions Management, LLC, a company at the forefront of revolutionizing airport hospitality. OTG is well-known for its innovative approach to dining and retail across 11 airports, managing more than 300 in-terminal venues with a workforce exceeding 5,000 crewmembers. This scale, combined with their commitment to excellence, allows OTG to shape an exceptional travel experience. Working with OTG means joining a team that values its employees and offers competitive compensation and benefits,... Show More

Job Requirements

  • High school diploma or equivalent
  • 1-2 years experience in serving or related hospitality role
  • Strong communication skills
  • Ability to multitask and work under pressure
  • Physical stamina to stand, lift and move
  • Availability during flexible working hours including weekends and holidays
  • Legal age 18 or older

Job Qualifications

  • 1-2 years of experience as a server
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced and high-volume environment
  • Basic knowledge of food and beverage service, including beer, wine and cocktail pairings
  • Must be at least 18 years of age
  • Fluent and fully conversational in English
  • Must become TIPS certified within 90 days of employment
  • Able to lift up to 35 lbs
  • Must be able to stand for extended periods, stoop, kneel, and crouch
  • Must be available to work varied hours/days, including nights, weekends, holidays, and bad weather conditions
  • Must be flexible

Job Duties

  • Follow OTG steps of service, standard operating procedures
  • Greet guests pleasantly
  • Walk guests through the OTG ordering and payment system
  • Highlight menu, food and beverage options, make suggestions based on guest preferences and/or dietary restrictions/allergies
  • Follow the OTG cash handling and cash register policies
  • Maintain cleanliness within the restaurants dining and service stations
  • Communicate with Chefs and Managers to ensure food is delivered to guests in a timely manner
  • Adhere to all safety and sanitation regulations
  • Participate in training sessions and team meetings as required
  • Assist team members as needed
  • Inform MOD on guest complaints/feedback/inquiries
  • Monitor and report intoxicated guests to MOD
  • Inform leadership team of low inventory and equipment issues
  • Perform additional tasks requested by the OTG leadership team

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location