Server

Syracuse, NY, USA|Onsite

Job Overview

Employment Type

Hourly

Part-time

Work Schedule

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

401k plan

Free games

Flexible Schedule

Paid Time Off

Job Description

Dave & Buster's is a dynamic entertainment and dining venue that offers a unique blend of food, drinks, and interactive games in an environment designed for fun and celebration. Established as a leader in combining dining and entertainment, Dave & Buster's provides an unmatched experience where guests can enjoy a vibrant atmosphere featuring arcade games, sports viewing, and high-quality food and beverages. The company prides itself on creating memorable experiences for families, groups, and individuals seeking both excitement and relaxation. Known for its lively ambiance and excellent service, Dave & Buster's has positioned itself as a premier destination for fun... Show More

Job Requirements

must be at least 18 years of age
able to work days, nights and/or weekends as required
ability to stand or walk 100% of shift
ability to lift and carry up to 30 pounds
able to work in noisy, fast paced environment with distracting conditions
ability to reach, bend and stoop frequently
able to read and write handwritten notes
must adhere to proper dress code
able to communicate effectively in English

Job Qualifications

high school diploma or equivalent preferred
previous experience in a customer service or hospitality role is an advantage
strong communication skills
ability to operate a point-of-sale system
ability to maintain a fast pace in a busy environment
basic math skills
team player with a positive attitude
ability to handle cash accurately
knowledge of food and beverage service standards
capacity to follow company policies and procedures
proficiency in English

Job Duties

deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
create a warm, fun atmosphere for guests and team members
adhere to company’s sanitation procedures
maintain responsibility for personal bank and ensure all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change and maintaining adequate cash and coin for making change
follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
assess guest demeanor and identify when behavior should be called to the attention of a manager
greet newly seated guests in a friendly and timely manner
accurately take guests’ food and drink orders
maintain a thorough understanding of all menu items and answer questions regarding food and drink items and their preparation
enter orders into Micros quickly and in proper sequence, using appropriate modifications and charges
ensure food is properly garnished and deliver trays to designated table server’s own section, as well as other sections in the restaurant, as needed
work quickly and efficiently adhering to “full hands in, full hands out” philosophy
assist in party set up and breakdown
buss and reset tables as needed
assist other team members as needed or as business dictates
be responsible for all sales on personal Micros keys and complete station side work at the beginning and end of their shift
participate in all incentives and contests, driving sales and promoting the brand
follow portion guidelines to ensure cost control while maximizing the guest experience
ensure ongoing guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, pre-bussing as necessary and responding to guest needs in a timely manner
keep station clean, set up and take down station tables appropriately
maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness
be skilled in effectively communicating with guests in order to generate enthusiasm about the D&B experience
demonstrate ability to operate Micros, make changes, accurately conduct credit card transactions and account of all monies at the end of each shift
be able to read and communicate in English
listen to hear guests’ orders and needs, and then communicate verbally with guests and team members via Micros system
dress in proper dress code requirements, looking neat, clean and professional at all times
must be at least 18 years of age

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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