
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $18.00
Work Schedule
Standard Hours
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Employee wellness programs
Job Description
Hy-Vee is a well-established American supermarket chain known for its strong commitment to customer service and community engagement. Operating numerous stores across the Midwest, Hy-Vee offers a comprehensive shopping experience that combines quality groceries, health and wellness products, and a variety of specialty services, including in-store dining. The company prides itself on creating a culture where employees feel valued and supported, emphasizing collaboration, professionalism, and a growth mindset. Hy-Vee's promise of "a helpful smile in every aisle" reflects its dedication to excellent customer service and a positive shopping atmosphere.
The role of Server within the Market Grille department... Show More
The role of Server within the Market Grille department... Show More
Job Requirements
- Must be 18 or older
- Ability to perform medium physical work including lifting up to 50 pounds occasionally
- Capable of climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and performing repetitive motions
- Visual acuity including depth perception, color vision, and field of vision with or without correction
- Must be punctual and reliable
- Willingness to adhere to company policies and procedures
- Ability to provide friendly and patient customer service
- Successful completion of pre-employment drug screen
Job Qualifications
- No formal education required
- 0 to 2 years of related work experience
- Ability to follow verbal and written instructions
- Basic math skills including addition and subtraction
- Good communication and interpersonal skills
- Ability to memorize orders and handle multiple tasks
- Familiarity with POS systems and cash handling
- Knowledge of customer service best practices
- Ability to work effectively in a fast-paced environment
- Commitment to professional appearance and hygiene
Job Duties
- Provide prompt, efficient, and friendly customer service
- Smile and greet customers in a friendly manner
- Make an effort to learn customers' names and address them accordingly
- Answer the telephone promptly and assist customers with orders
- Check with customers to ensure meal satisfaction and rectify issues
- Collect payments and prepare itemized checks
- Take and enter food and beverage orders accurately
- Verify patrons' identification for alcoholic beverage purchases
- Serve food and beverages and prepare specialty dishes when required
- Present menus and answer questions, making recommendations
- Clean tables and counters after dining
- Prepare drinks including hot, cold, and mixed beverages
- Stock service areas with necessary supplies
- Maintain adherence to hygiene and dress guidelines
- Follow company policies and store guidelines
- Report to work as scheduled and on time
- Maintain knowledge of all menu items including bar offerings
- Accurately report tip income
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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