Hy-Vee, Inc. logo

Hy-Vee, Inc.

Server

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $11.00 - $18.00
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Work Schedule

Standard Hours
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Employee wellness programs

Job Description

Hy-Vee is a well-established American supermarket chain known for its strong commitment to customer service and community engagement. Operating numerous stores across the Midwest, Hy-Vee offers a comprehensive shopping experience that combines quality groceries, health and wellness products, and a variety of specialty services, including in-store dining. The company prides itself on creating a culture where employees feel valued and supported, emphasizing collaboration, professionalism, and a growth mindset. Hy-Vee's promise of "a helpful smile in every aisle" reflects its dedication to excellent customer service and a positive shopping atmosphere.

The role of Server within the Market Grille department... Show More

Job Requirements

  • Must be 18 or older
  • Ability to perform medium physical work including lifting up to 50 pounds occasionally
  • Capable of climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and performing repetitive motions
  • Visual acuity including depth perception, color vision, and field of vision with or without correction
  • Must be punctual and reliable
  • Willingness to adhere to company policies and procedures
  • Ability to provide friendly and patient customer service
  • Successful completion of pre-employment drug screen

Job Qualifications

  • No formal education required
  • 0 to 2 years of related work experience
  • Ability to follow verbal and written instructions
  • Basic math skills including addition and subtraction
  • Good communication and interpersonal skills
  • Ability to memorize orders and handle multiple tasks
  • Familiarity with POS systems and cash handling
  • Knowledge of customer service best practices
  • Ability to work effectively in a fast-paced environment
  • Commitment to professional appearance and hygiene

Job Duties

  • Provide prompt, efficient, and friendly customer service
  • Smile and greet customers in a friendly manner
  • Make an effort to learn customers' names and address them accordingly
  • Answer the telephone promptly and assist customers with orders
  • Check with customers to ensure meal satisfaction and rectify issues
  • Collect payments and prepare itemized checks
  • Take and enter food and beverage orders accurately
  • Verify patrons' identification for alcoholic beverage purchases
  • Serve food and beverages and prepare specialty dishes when required
  • Present menus and answer questions, making recommendations
  • Clean tables and counters after dining
  • Prepare drinks including hot, cold, and mixed beverages
  • Stock service areas with necessary supplies
  • Maintain adherence to hygiene and dress guidelines
  • Follow company policies and store guidelines
  • Report to work as scheduled and on time
  • Maintain knowledge of all menu items including bar offerings
  • Accurately report tip income

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.