Dave & Buster's, Inc. logo

Dave & Buster's, Inc.

Server

Job Overview

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Employment Type

Hourly
Part-time
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k plan
Free games
Flexible Schedule
Paid Time Off

Job Description

Dave & Buster's is a unique and vibrant entertainment and dining establishment that stands apart from typical venues, offering an exciting combination of food, drinks, and games designed to provide an exceptional experience for guests of all ages. Known for its lively atmosphere and dedication to fun, Dave & Buster's creates an environment where no two days are ever the same, making it an engaging place to work and visit. With a strong commitment to delivering unparalleled guest satisfaction, the company thrives on creating memorable moments through its blend of entertainment and hospitality. As a recognized leader in family entertainment... Show More

Job Requirements

  • work days, nights and/or weekends as required
  • work in noisy, fast paced environment with distracting conditions
  • read and write handwritten notes
  • lift and carry up to 30 pounds
  • move about facility and stand for long periods of time
  • walk or stand 100% of shift
  • reach, bend and stoop frequently
  • must be at least 18 years of age

Job Qualifications

  • must be at least 18 years of age
  • must be able to read and communicate in English
  • skilled in operating Micros and conducting credit card transactions
  • demonstrate effective communication skills with guests
  • able to work efficiently in a fast-paced environment
  • familiar with sanitation and alcohol awareness procedures
  • able to work cooperatively in a team environment
  • reliable and punctual
  • able to multitask and maintain attention to detail
  • experience in customer service preferred but not required
  • basic math skills for handling transactions
  • attentive to guest needs and enthusiastic about providing excellent service

Job Duties

  • deliver an unparalleled guest experience through food, drinks, and games
  • keep immediate supervisor informed of problems or significant matters
  • create a warm, fun atmosphere for guests and team members
  • adhere to company sanitation procedures
  • maintain responsibility for personal bank and ensure accurate financial transactions
  • follow alcohol awareness procedures
  • assess guest demeanor and alert management when necessary
  • greet guests in a friendly and timely manner
  • accurately take food and drink orders
  • maintain thorough understanding of menu items
  • enter orders into Micros system quickly and accurately
  • ensure food is properly garnished and delivered to tables
  • work efficiently using the "Full hands in, Full hands out" philosophy
  • assist in party setup and breakdown
  • bus and reset tables as needed
  • assist other team members as business dictates
  • complete station side work at beginning and end of shift
  • participate in incentives and contests
  • follow portion guidelines for cost control
  • ensure ongoing guest satisfaction by checking back and maintaining drink levels
  • keep station clean and set up/take down tables
  • maintain favorable working relationships with team members
  • communicate effectively with guests and team members
  • operate Micros system and handle financial transactions accurately
  • comply with dress code and professional appearance

Job Qualifications

Experience

No experience required

Job Location

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