Server

Berwyn, IL, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Range $26.00 - $58.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Restaurant Discounts

Employee assistance program

Paid vacation

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Accident protection

critical illness insurance

Domestic Partner Benefits

401(k)

Job Description

Beatrix is a vibrant and inviting neighborhood coffeehouse, restaurant, and meeting place, with multiple locations across Chicago including River North, Streeterville, Fulton Market, Loop, and Oak Brook. Known for serving a diverse menu that blends comfort food with healthful twists, Beatrix offers dishes that cater to various tastes such as Light & Fluffy Lemon Pancakes, Green Chili & Chicken Enchiladas, Prime Burger, alongside signature coffee drinks crafted from Beatrix Coffee Roasters coffee. Beyond food, Beatrix is celebrated for its iconic coffee bar and bakery counter at each location, offering signature cookies, freshly baked in-house pastries, and fresh-squeezed juices. The establishments... Show More

Job Requirements

High school diploma or equivalent
Prior experience in customer service or restaurant setting preferred
Ability to stand, walk, and move safely throughout the restaurant for entire shifts
Ability to lift up to 50 pounds occasionally
Excellent communication skills
Flexible availability including weekends
Ability to follow written and verbal instructions
Ability to handle stressful situations calmly
Willingness to complete alcohol awareness training
Ability to use POS and related technology

Job Qualifications

High school diploma or equivalent
Previous experience in a server or customer service role preferred
Knowledge of food and beverage menus
Ability to multitask and work in a fast-paced environment
Strong communication and interpersonal skills
Basic math skills for handling payments
Ability to stand and walk for long periods
Team player with a positive attitude
Willingness to learn and adhere to safety and sanitation standards

Job Duties

Provide efficient, friendly guest service to a 3-6 table section including but not limited to following all steps of service and bussing the table to ensure a positive guest experience
Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
Available to work a variety of hours, days and shifts, including weekends
Safely and effectively transport food or beverages to a table of three in a single trip
Safely and effectively use and operate all necessary tools and equipment
Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
Ability to multitask calmly and effectively in a busy, stressful environment
Work in a confined, crowded space of variable noise and temperature levels
Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
Ensure the overall guest experience exceeds expectations and anticipate guests' needs
Greet guests with a warm, sincere smile
Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
Understand and respond knowledgeably to questions about the restaurant and menu
Use sales techniques to present and encourage current promotions to guests
Follow all steps of service
Understand and follow the food allergy procedure and special orders/restrictions
Proficiency in the use and operation of all necessary tools and equipment, including the POS system and Frequent Diner, Gift Card and Credit Card terminals
Comply with all safety and sanitation guidelines and procedures
Successfully complete alcohol awareness training
Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
Get along well with others and be a team player
Other duties will be assigned as needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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