Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $22.00
Work Schedule
Standard Hours
Day Shifts
Benefits
competitive wage
Tips
Discounts on food and lodging
Paid training
opportunities for growth
Additional benefits
inclusive work environment
Job Description
Brechtel Hospitality is a distinguished hospitality group recognized for offering exceptional dining and lodging experiences across its vibrant New Orleans establishments. With a strong commitment to quality, innovation, and personalized service, Brechtel Hospitality caters to a diverse clientele ranging from local patrons to visitors seeking an authentic taste of the city’s rich culture. Among its portfolio is Copper Vine, a polished casual dining concept celebrated for its warm atmosphere, thoughtful wine pairings, and dedication to delivering outstanding guest experiences. As a leader in the hospitality industry, Brechtel Hospitality prides itself on maintaining high standards for both its food and service,... Show More
Job Requirements
- High school diploma or equivalent
- Previous serving experience in polished casual dining or hospitality environment
- Ability to arrive early morning for breakfast shifts
- Must be physically capable of standing and walking for extended periods
- Ability to lift over 25 lbs
- Strong communication skills in English
- Food and/or alcohol handler certification as required by local regulations
- Ability to use property management and communication systems
- Reliable and punctual
- Ability to work independently and as part of a team
Job Qualifications
- Prior experience in polished casual food and beverage concepts preferred
- Morning-oriented, reliable and able to work independently
- Strong interpersonal skills with a friendly, guest-first demeanor
- Comfortable using property management and communication systems (training provided for CloudBeds, Whistle, Toast)
- Ability to multi-task and remain composed in a fast-paced service environment
- Must be able to lift over 25 lbs and stand/walk for extended periods
- Previous serving experience required
- Excellent oral communication skills
- Positive interpersonal skills
- Fluent English speaking and basic writing skills
- Necessary alcohol and/or food handlers card certification
- Good telephone speaking and listening ability
Job Duties
- Prepare and serve the daily inn breakfast according to Copper Vine standards
- Greet guests warmly and maintain a welcoming, professional atmosphere
- Communicate with the kitchen manager to ensure smooth operations, including accommodating special requests
- Manage early-morning guest communications via Whistle
- Ensure breakfast areas remain fully stocked, clean, and presentable throughout service
- Perform side duties such as refilling coffee, resetting tables, and replenishing supplies
- Present a $0 check to guests who want to leave a tip through a room charge
- Support the Innkeeper and AM Manager in addressing morning guest needs or issues
- Transition breakfast service smoothly into the lunch period when scheduled
- Uphold Copper Vine standards of professionalism, timeliness, and guest-first hospitality
- Prepare room for dining by setting decorations, glasses, placemats, menus, condiments, candles, napkins, service plates and utensils as necessary
- Protect establishment and patrons by adhering to sanitation, safety and alcohol beverage control policies
- Help patrons select food and beverages by presenting menu, offering cocktails, suggesting courses, explaining the chef's specialties, identifying appropriate wines, answering food preparation questions
- Stay updated on current menu choices and notify kitchen staff of any shortages
- Transmit orders to bar and kitchen and communicate patrons' special dietary needs and requests
- Keep kitchen staff informed by noting timing of meal progression
- Serve orders by delivering patrons' food and beverages promptly
- Respond to additional patron requirements and maintain table setting
- Properly open and pour wine at the tableside
- Conclude dining experience by inviting patrons to return
- Obtain revenues by totaling charges, issuing bill, accepting payment
- Provide welcoming phone greeting and follow guest ordering procedures
- Maintain cleaning standards and assist with special events as needed
- Adhere to grooming and appearance standards consistently
- Address customer service issues promptly and refer to management when necessary
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.