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OTG

Server

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Salary
Rate:
Exact $43,200.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Paid Time Off
healthcare
Competitive 401k match
training programs
Employee Discounts
flexible scheduling
inclusive work environment

Job Description

OTG Concessions Management, LLC is a pioneering company specializing in innovative hospitality services within airport terminals. With a presence in over 11 airports across the United States, the company operates more than 300 dining and retail locations. OTG has reinvented airport hospitality by blending technology and exceptional service, catering to millions of travelers annually. Their mission is to transform the airport experience, making it seamless, enjoyable, and memorable for every guest. OTG values its diverse workforce comprised of over 5,000 dedicated Crewmembers who share a passion for excellent service and hospitality.

OTG is currently seeking Servers for their Philadelphia Internat... Show More

Job Requirements

  • High school diploma or equivalent
  • 1-2 years of experience as a server
  • Strong communication skills
  • Ability to work flexible hours
  • Must be at least 18 years old
  • Fluent in English
  • Ability to stand for long periods
  • Must pass TIPS certification within 90 days
  • Ability to lift 35 lbs
  • Able to work in fast-paced environment
  • Willingness to work weekends and holidays

Job Qualifications

  • 1-2 years of experience as a server
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced and high-volume environment
  • Basic knowledge of food and beverage service, including beer, wine, and cocktail pairings
  • Must be at least 18 years of age
  • Fluent and fully conversational in English
  • Must become TIPS certified within 90 days of employment
  • Able to lift up to 35 lbs
  • Must be able to stand for extended periods, stoop, kneel, and crouch
  • Must be available to work varied hours and days, including nights, weekends, holidays, and bad weather conditions

Job Duties

  • Follow OTG steps of service and standard operating procedures
  • Greet guests pleasantly
  • Walk guests through the OTG ordering and payment system
  • Highlight menu, food and beverage options and make suggestions based on guest preferences or dietary restrictions
  • Follow the OTG cash handling and cash register policies
  • Maintain cleanliness within the restaurant's dining and service stations
  • Communicate with chefs and managers to ensure food is delivered to guests in a timely manner
  • Adhere to all safety and sanitation regulations
  • Participate in training sessions and team meetings as required
  • Assist team members as needed
  • Inform MOD on guest complaints, feedback, and inquiries
  • Monitor and report intoxicated guests to MOD
  • Inform leadership team of low inventory and equipment issues
  • Perform additional tasks requested by the OTG leadership team

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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