Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $18.00
Work Schedule
Rotating Shifts
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
Flexible Schedule
Job Description
The hiring establishment is a renowned hotel that operates around the clock, providing exemplary hospitality services to its guests. As a full-service hotel, it boasts a commitment to ensuring a top-notch guest experience through professional, courteous, and efficient service. This establishment is known for maintaining high standards in hospitality, combined with a warm and welcoming atmosphere, making it a preferred destination for travelers and diners alike. The hotel focuses on delivering quality food and beverage services, which play a critical role in enhancing guest satisfaction and overall experience. With a high emphasis on professionalism, cleanliness, and guest safety, the establishment... Show More
Job Requirements
- ability to transport up to 30 lbs through a crowded room on a continuous basis throughout the shift
- lifting 30 pounds maximum
- constant standing and walking required
- frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling
- knowledge of all state, federal and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests
Job Qualifications
- hold a current Food Handler Card or in the process of being certified
- hold a valid TABC license
- basic knowledge of food and beverage preparations, service standards, guest relations and etiquette
- knowledge of the appropriate table settings and service ware
- basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions
- ability to comprehend and apply written product labeling instructions
- ability to remember, recite and promote the variety of menu items
- ability to operate beverage equipment such as coffee maker
Job Duties
- greet the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness
- check station before, during and after shift for proper set-up and cleanliness
- record the details of the order from the guests, repeating the order to the guests to check for accuracy
- input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed
- when complete, retrieve order from kitchen, confirm its accuracy, and deliver to guests along with appropriate condiments
- abide by all state, federal and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests
- replenish beverages as necessary and check with guests for overall satisfaction
- market and serve upon request any desert items or specialty coffees
- supplement the bus help in clearing and resettling the tables
- perform all assigned side work to include replenishing condiments and restocking
- perform any general cleaning tasks using standard hotel cleaning products as assigned to adhere to health standards
- present the check to guest promptly
- adhere to all company policies and procedures
- follow safety and security procedures and rules
- know department fire prevention and emergency procedures
- utilize protective equipment
- report unsafe conditions to supervisor/manager
- report accidents, injuries, near-misses, property damage or loss to supervisor/manager
- provide for a safe work environment by following all safety and security procedures and rules
- maintain a neat, clean and well groomed appearance
- perform any related duties as requested by supervisor/manager
- assist other restaurant personnel when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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