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Highgate Hotels

Server

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Exact $21.00
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Work Schedule

Flexible
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Benefits

Travel Discounts
Medical insurance
Dental Insurance
Vision Insurance
retirement 401k program
competitive pay
Paid Time Off

Job Description

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator within the industry. Operating primarily in major U.S. gateway markets including New York, Boston, Miami, San Francisco, and Honolulu, Highgate also has a rapidly expanding presence in Europe, Latin America, and the Caribbean. The company’s extensive portfolio of global properties represents an aggregate asset value exceeding 20 billion dollars and generates over 5 billion dollars in cumulative revenues. Highgate provides expert guidance throughout all stages of hospitality property cycles, from planning, development, through recapitalization or disposition. They are known for their innovative approach, including... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Flexible hours and availability to work long shifts
  • Ability to exert medium physical work (lifting up to 50 pounds occasionally and/or 20 pounds frequently)
  • Ability to stand during entire shifts
  • Ability to carry full trays of food and beverages throughout the dining area
  • Effective verbal and written communication skills
  • Ability to listen, understand, and clarify concerns
  • Friendly, courteous, and service-oriented attitude
  • Maintain regular attendance
  • Adhere to dress and grooming standards
  • Comply with hotel operational standards and safety regulations
  • Ability to identify and solve problems
  • Maintain a friendly and warm demeanor at all times
  • Willingness to perform other duties as assigned

Job Qualifications

  • High school diploma or equivalent and/or experience in a hotel or a related field preferred
  • Effective communication skills, both verbal and written
  • Ability to listen, understand, and clarify concerns
  • Friendly, courteous, and service-oriented demeanor
  • Ability to work flexible and long hours
  • Ability to stand during entire shifts
  • Ability to maneuver throughout the dining area while carrying trays
  • Knowledge of food and beverage service
  • Familiarity with POS systems

Job Duties

  • Be familiar with the organization of the restaurants, lounges, and room service and know the function of each job position
  • Have a thorough knowledge of menus and current specials in applicable outlets
  • Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner
  • Pre-bus all tables removing soiled dishes after each course
  • Be familiar with the operation of the POS system
  • Perform cashiering functions by closing checks and preparing end of shift paperwork
  • Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist
  • Ensure that tables and side stands are kept stocked, tidy and clean
  • Keep all beverages at least three quarters full (coffee, tea, soda, water, and lemonade)
  • Breakdown trays of soiled dishes and linen in the dishroom according to established standards
  • Consistently upsell food, beverage and promotional items to guests
  • Receive and deliver food and beverage orders and collect payment
  • Ensure overall guest satisfaction

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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