Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $21.00
Work Schedule
Flexible
Benefits
Travel Discounts
Medical insurance
Dental Insurance
Vision Insurance
Retirement 401k
Paid Time Off
competitive pay
Job Description
Highgate Hotels is a premier real estate investment and hospitality management company renowned for its innovation and leadership in the industry. Specializing in hotel management and real estate investment, Highgate operates predominantly within major gateway U.S. markets such as New York, Boston, Miami, San Francisco, and Honolulu. The company also has a swiftly expanding footprint internationally, with growing operations in Europe, Latin America, and the Caribbean. Highgate's portfolio boasts an aggregate asset value exceeding 20 billion dollars and generates over 5 billion dollars in cumulative revenues annually. They provide expert guidance throughout all phases of the hospitality property lifecycle, ranging... Show More
Job Requirements
- high school diploma or equivalent
- experience in a hotel or related field preferred
- flexible and able to work long hours sometimes
- medium work exerting up to 50 pounds of force occasionally
- ability to stand during entire shift
- must be able to maneuver throughout dining area carrying full trays
- effective verbal and written communication skills
- attentive and courteous customer service approach
- effective listening and problem solving skills
- maintain regular attendance
- comply with hotel standards and regulations
- maintain high standards of personal appearance and grooming
- ability to work as part of a team
- perform additional duties as requested
- maintain a friendly and warm demeanor at all times
Job Qualifications
- high school diploma or equivalent
- experience in a hotel or related field preferred
- flexible and able to work long hours sometimes
- able to exert moderate physical effort including lifting up to 50 pounds occasionally
- able to stand throughout entire shift
- able to effectively communicate verbally and in writing with guests and employees
- attentive, friendly, courteous and service oriented manner
- effective listening and problem solving skills
- maintain high standards of personal appearance and grooming
- comply with hotel standards and regulations
- maintain regular attendance
- work well in a team environment
- perform additional duties as requested
- maintain a friendly and warm demeanor at all times
Job Duties
- be familiar with the organization of the restaurants, lounges, and room service and know the function of each job position
- have a thorough knowledge of menus and current specials in applicable outlets
- service guests with all food and beverage requirements in an attentive, courteous, and efficient manner
- pre-bus all tables removing soiled dishes after each course
- be familiar with the operation of the point of sale system
- perform cashiering functions by closing checks and preparing end of shift paperwork
- perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist
- ensure that tables and side stands are kept stocked, tidy and clean
- keep all beverages at least full (coffee, tea, soda, water, and lemonade)
- breakdown trays of soiled dishes and linen in the dishroom according to established standards
- consistently upsell food, beverage and promotional items to guests
- receive and deliver food and beverage orders and collect payment
- ensure overall guest satisfaction
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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