Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Benefits
weekly pay
Staff Member discounts
Tuition Reimbursement
Fun upbeat working environment
career growth
401K Matching
Paid Time Off
Job Description
Margaritaville and Landshark is a vibrant and welcoming hospitality brand renowned for creating a paradise-like experience for its guests. The company prides itself on fostering an inclusive atmosphere where people from diverse backgrounds unite to deliver unforgettable moments of fun and escapism. Known for its upbeat environment and exceptional service, Margaritaville and Landshark has established itself as one of the leading employers in the restaurant and entertainment industry. The company places significant emphasis on employee satisfaction, boasting that 90 percent of team members express love for their jobs, and 92 percent feel proud to work for this dynamic organization. Margaritaville... Show More
Job Requirements
- High school degree or GED preferred
- one to two years experience working as a food and beverage server in a high-volume restaurant or equivalent combination of education and experience
- good written and verbal communication skills
- ability to interact professionally with other departments and outside contacts
- ability to complete a heavy workload and handle multiple tasks in a fast-paced environment with minimal supervision
- good judgment and decision-making abilities
- eighteen years of age or older
Job Qualifications
- One to two years experience working as a food and beverage server in a high-volume restaurant
- good written and verbal communication skills
- ability to interact professionally with other departments and outside contacts
- ability to complete a heavy workload and handle multiple tasks in a fast-paced environment with minimal supervision
- good judgment and decision-making abilities
- eighteen years of age or older
- high school degree or GED preferred
Job Duties
- Possesses full knowledge of food and beverage products served and utilizes suggestive selling techniques
- takes orders and delivers food and beverage in a timely manner
- ensures guests receive immediate, friendly, and personalized service to build their intent to return
- guides guests through menus, answers questions thoroughly, and provides specific item suggestions and information about the establishment
- maintains positive guest satisfaction by exceeding service expectations
- handles guest complaints or directs them to a manager
- operates point-of-sale system with high level of efficiency and handles large amounts of currency
- practices proper cash handling procedures by addressing the point-of-sale system after every transaction, properly organizing money, counting change back to guests, and following appropriate checkout procedures
- sets up and breaks down equipment and supplies
- ensures floors are clean of debris at all times
- maintains work areas by organizing and cleaning service stations and pre-bussing tables as needed of all used glassware/plateware/silverware/etc
- writes down all orders and inputs them into the point-of-sale system accurately
- scrapes, racks, and stacks glassware/plateware/silverware properly in dishwashing area
- acts as a final check on the quality of food and beverage items before they are served to guests and ensures appropriate garnishes and condiments are on plates
- assists management in training new staff members within their department when applicable
- completes all opening, running, and closing duties as assigned
- delivers and/or carries (with or without trays) food and beverage items, for own and others’ tables, with a sense of urgency
- knows all table numbers and floor plans
- when necessary, will occasionally assist host person with greeting and seating guests
- maintains high-level of knowledge regarding the company’s products and happenings, and communicates properly to guests
- establishes rapport with all guests through name recognition
- notifies manager/supervisor of low inventory and recommends new inventory
- communicates opportunities and concerns
- performs other duties and tasks as assigned or determined by management or supervisors and moves with a sense of urgency
- adheres to responsible alcohol service established by company policy
- understands and utilizes all safety and sanitation practices as defined in the safety program and reports any accidents to management
- adheres to all company policies and procedures as established in the staff member handbook
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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