Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $14.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Flexible Schedule
Employee Discounts
Retirement Plan
Career development opportunities
Job Description
Highgate Hotels is a premier real estate investment and hospitality management company, well-regarded as an innovator in the hospitality industry. The company holds a dominant presence in major U.S. gateway markets, including New York, Boston, Miami, San Francisco, and Honolulu. Beyond its stronghold in the United States, Highgate is rapidly expanding its footprint across Europe, Latin America, and the Caribbean. With a portfolio of global properties valued at over $20 billion and generating over $5 billion in cumulative revenues, Highgate stands out as a leader in the hospitality sector. Its extensive experience spans the entire hospitality property cycle, including planning,... Show More
Job Requirements
- High school diploma or equivalent
- Experience in a hotel or related field preferred
- Ability to work flexible and long hours
- Physical ability to lift and carry up to 50 pounds occasionally and 20 pounds frequently
- Ability to stand and move throughout the dining area during shifts
- Effective communication skills
- Able to maintain regular attendance
- Adherence to company dress code and grooming standards
- Ability to follow hotel safety and operational standards
- Problem-solving and conflict resolution skills
- Friendly and professional attitude
Job Qualifications
- High school diploma or equivalent
- Experience in a hotel or a related field preferred
- Flexible and able to work long hours when required
- Ability to exert medium physical work lifting up to 50 pounds occasionally and 20 pounds frequently
- Ability to stand during entire shift
- Effective verbal and written communication skills
- Ability to listen, understand and clarify concerns
- Attentive, friendly, courteous and service-oriented attitude
- Maintain regular attendance
- Maintain high standards of personal appearance and grooming
- Comply with all hotel standards and regulations
- Problem-solving skills
- Friendly and warm demeanor
Job Duties
- Be familiar with the organization of the restaurant(s), lounges, and room service and know the function of each job position
- Have a thorough knowledge of menus and current specials in applicable outlets
- Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner
- Pre-bus all tables removing soiled dishes after each course
- Be familiar with the operation of the P.O.S system
- Perform cashiering functions by closing checks and preparing end of shift paperwork
- Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist
- Ensure that tables and side stands are kept stocked, tidy and clean
- Keep all beverages at least 3/4 full (coffee, tea, soda, water, and lemonade)
- Breakdown trays of soiled dishes and linen in the dishroom according to established standards
- Consistently upsell food, beverage and promotional items to guests
- Receive and deliver food and beverage orders and collect payment
- Ensure overall guest satisfaction
Job Qualifications
Experience
No experience required
Job Location
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