Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Standard Hours
Day Shifts
Benefits
competitive hourly wage
Tips
Commissions
Training and Development
Employee Discounts
Work environment
Equal opportunity employer
Job Description
Hestan Napa represents the epitome of luxury and innovation in the culinary and hospitality industry. As a first-of-its-kind Hestan brand destination located in the heart of Napa, California, Hestan Napa offers guests an immersive experience into the full Hestan lifestyle. This establishment features an impressive array of award-winning cookware, luxury residential kitchen appliances, curated wines, and unforgettable culinary experiences, making it a premier destination for culinary enthusiasts and professionals alike. Hestan Napa’s commitment to excellence is evident not only in the products and services it offers but also in its dedication to delivering exceptional hospitality. The venue is a harmonious... Show More
Job Requirements
- High school diploma or equivalent
- Proficient in English including speaking, reading, and writing
- Basic math skills
- Ability to stand for up to 6 hours
- Ability to reach, bend, stoop, and lift up to 50 pounds frequently
- Minimum of 2 years experience in a high-quality dinner house environment
- Complete the A. B. C. Responsible Beverage Service Certification
- Obtain a California Food Handlers Card within 30 days of hire
- Adhere strictly to A. B. C. liquor laws
- Attend scheduled training and meetings
- Follow all guidelines outlined in the Hestan Napa Standards of Service Manual
Job Qualifications
- High school diploma or equivalent
- Proficient in English including speaking, reading, and writing
- Basic math skills
- Ability to stand for up to 6 hours
- Ability to reach, bend, stoop, and lift up to 50 pounds frequently
- Minimum of 2 years experience in a high-quality dinner house environment
- Proven ability to perform effectively in high-pressure situations
Job Duties
- Understand preparation methods, ingredients, portion sizes, culinary ware collections, and key selling points for kitchen equipment
- Be familiar with the restaurant's menu to answer questions and make recommendations
- Serve food accurately, including any required tableside preparation
- Know the beverage offerings and provide informed recommendations
- Properly serve beverages, including opening, decanting, and pouring wine
- Manage the pacing of each guest's experience, ensuring timely and attentive service
- Maintain in-depth knowledge of Hestan Napa's product lines
- Engage with guests to answer questions and recommend products
- Process all food and beverage orders through the Toast POS system before service
- Handle culinary ware and kitchen equipment transactions via the Shopify POS system
- Complete the A. B. C. Responsible Beverage Service Certification
- Adhere strictly to A. B. C. liquor laws, especially regarding service to minors and intoxicated individuals
- Obtain a California Food Handlers Card within 30 days of hire
- Follow all guidelines outlined in the Hestan Napa Standards of Service Manual
- Attend scheduled meetings, including wine seminars, product training sessions, and service improvement workshops
- Perform other job-related tasks as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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