Job Overview
Employment Type
Temporary
Full-time
Part-time
Work Schedule
Rotating Shifts
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
meal benefits
Job Description
The Stadium Club is a premier dining establishment dedicated to providing an exceptional and memorable experience for its esteemed members and their guests. Known for its refined ambiance and high standards of service, the Club has established itself as a leader in the hospitality industry, blending sophisticated culinary offerings with impeccable customer care. The environment promotes professionalism, teamwork, and a sense of community among all staff members, ensuring that every guest feels welcomed and valued. The Club's commitment to excellence is evident in its adherence to strict service guarantees and operational procedures designed to enhance guest satisfaction.
The positi... Show More
The positi... Show More
Job Requirements
- Education and/or training in hospitality or related field
- Prior experience in full service dining
- Ability to obtain and maintain required certifications such as TIPs and food handler's card
- Ability to work flexible hours including evenings, weekends and holidays
- Strong communication and interpersonal skills
- Physical ability to stand and move for extended periods throughout shifts
- Professional appearance and grooming standards
- Commitment to providing excellent customer service
Job Qualifications
- Any combination of education, training or experience that provides the required knowledge skills and abilities
- Prior hospitality experience, specifically full service dining, is preferred
- Ability to obtain club required certification or licenses such as TIPs or a State of Michigan food handler's card
- Knowledge of appropriate table settings and service ware
- Knowledge of restaurant operations including staffing levels, member relations and etiquette
- Ability to read, write and speak English sufficiently to understand menus and communicate with members and guests
- Ability to remember, recite, upsell and promote menu items
- Ability to move through crowded dining room and outdoor areas
- Ability to deal effectively and professionally with complaints and concerns
Job Duties
- Report to your position at your scheduled time, in proper uniform, professional, and properly groomed
- Understand and practice the DAC attendance policy
- Locate and gather all necessary items to perform the tasks ahead
- Have full knowledge and understanding of all food and beverage menu offerings as well as specials
- Communicate to the Stadium Club Manager or Supervisor of your arrival and locate your assignment and discuss any changes
- Gather the necessary items to set your section and the dining room completely 15 minutes prior to opening time
- Attend all required meetings including lineup, pre-function, PEP and training meetings
- Be in your station 15 minutes prior to shift opening, knowledgeable with a friendly and professional disposition
- Deliver continuous, timely and impeccable service
- Practice the Greeting S&P with all members and guests
- Follow established Stadium Club S&P and service guarantees
- Display teamwork and camaraderie with all staff
- Maintain communication with supervisory team
- Assist in setting the room for the next shift or day
- Ring in all food and beverage items through the POS system
- Maintain clean and organized cabinets and workstations
- Have full knowledge and understanding of House Rules and report infractions to management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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