Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $25.00
Work Schedule
Day Shifts
Weekend Shifts
Fixed Shifts
Benefits
competitive pay
Paid Time Off
Employee Discounts
uniform provided
Training and Development
Supportive team environment
Opportunities for advancement
Job Description
Ethos Hospitality is a dynamic and people-focused company committed to delivering exceptional service in the hospitality industry. Known for its vibrant company culture and dedication to its team members, Ethos Hospitality prioritizes values such as love and service for both its employees and guests, striving for excellence in everything it does. This company operates in the food and beverage sector, specifically running restaurants that emphasize a warm, inviting atmosphere and a team-oriented approach to ensuring every guest has a memorable experience. Their philosophy revolves around radical candor and truth, fostering a work environment that encourages communication, innovation, and shared success... Show More
Job Requirements
- must be at least 19 years of age upon date of hire
- ability to lift 30 lb regularly and 50 lb occasionally
- previous relevant customer service experience
- ability to work well in a team setting
- positive attitude and strong work ethic
Job Qualifications
- previous experience with customer service in a fast-paced environment
- ability to work well under pressure
- positive attitude
- knowledge of food item abbreviations and daily specials
- excellent communication and interpersonal skills
- ability to handle customer complaints calmly and professionally
- well-groomed appearance and adherence to uniform policy
Job Duties
- report to work as scheduled, on time, well-groomed, and dressed in proper uniform
- greet, seat, and serve guests in a prompt, friendly, professional way
- know all abbreviations of food items
- be familiar with specials prior to starting the shift
- take food and drink orders promptly and accurately
- pick up orders in a window and deliver completed meals to correct customers in a timely manner
- check back with customers to ensure satisfaction with food and service, refill drinks, and take any additional orders
- ring up bills and deliver to customers, check out customers at the cash register
- handle customer complaints in a calm, courteous manner, inform supervisor of any customer complaints or suggestions
- restock service areas
- keep service areas clean and complete all assigned cleaning tasks
- advise Lead Line Server of any personnel situations or policy violations having an adverse effect on restaurant operating performance
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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