Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $9.00 - $15.00
Work Schedule
Flexible
Day Shifts
Benefits
Employee Discounts
Flexible Schedule
Job Description
Big Whiskey's American Restaurant & Bar, founded in 2006, is a popular dining establishment rooted in the heart of the Midwest. It originated from a vision to recreate the warm, inviting atmosphere of a hometown tavern, quickly evolving into a beloved local favorite. Known for its friendly service, consistent and delicious cocktails, and hearty American food, Big Whiskey's has embedded itself deeply within the communities it serves. The restaurant prides itself on fostering a safe and welcoming environment for both employees and guests alike. It has a strong commitment to community involvement and giving back, which reinforces its reputation as... Show More
Job Requirements
- Minimum 1 year of service experience
- Be able to communicate and understand the predominant language(s) of our guests
- Must have a basic knowledge of dining room and service procedures and functions
- Possess basic math skills and have the ability to handle money and operate a micros system
- Be able to work in a standing position for long periods of time (up to 5 hours)
- Be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds
Job Qualifications
- Minimum 1 year of service experience
- Be able to communicate and understand the predominant language(s) of our guests
- Must have a basic knowledge of dining room and service procedures and functions
- Possess basic math skills and have the ability to handle money and operate a micros system
- Be able to work in a standing position for long periods of time (up to 5 hours)
- Be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds
Job Duties
- Welcome and greet guests within 30 seconds
- Make all of our guests feel comfortable and let them know you're there to personally take care of them
- Introduce yourself
- Inform guests of specials and menu changes
- Make recommendations you genuinely feel your guest will enjoy
- Answer questions about our food, beverages, and other restaurant functions and services
- Take food and beverage orders from guests, enter orders into the micros system, double-check to ensure accuracy, which relays orders to the kitchen and bar
- Deliver food and beverages from the kitchen and bar to guests in a timely manner (1-minute drink orders)
- Perform side work at the start and end of each shift as required by the service station assignment
- Anticipate the guests' needs i.e. napkins, drink refills, appetizer plates
- Build regulars
- Maintain clean service areas and pre bus tables
- Monitor and observe guests' dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests
- Prepare final bill, present the check to the guest, accept payment, process credit card charges or make a change if applicable
- When dropping check, don't travel too far, check back asap
- Be ready and willing to assist fellow servers as situations arise
- Be ready and willing to assist the bus person/hostess with clearing and resetting tables
- Thank guests for their visit and invite them to return
- Be available to fill in as needed to ensure smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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