Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $25.00
Work Schedule
Standard Hours
Benefits
competitive pay
Paid Time Off
Health Insurance
Employee Discounts
Team-oriented environment
Training and Development
flexible scheduling
Job Description
Ethos Hospitality is a renowned hospitality company dedicated to delivering exceptional dining experiences through a deep commitment to service excellence and operational integrity. As a business that places immense value on its team members' drive, passion, and humility, Ethos Hospitality fosters a culture where radical candor and truth pave the way to greatness. The company's core values include loving and serving each other and guests, doing what is necessary beyond just giving your best, prioritizing culture over strategy, and striving to leave every place better than found. These principles create a supportive work environment centered on respect, collaboration, and continuous... Show More
Job Requirements
- Must be at least 19 years of age upon date of hire
- ability to lift 30 lb regularly and 50 lb occasionally
- availability to work flexible hours including nights, weekends, and holidays
- high school diploma or equivalent preferred
- proper wear of uniforms and good personal hygiene
- ability to report to work punctually and well-groomed
- capability to handle customer complaints calmly and professionally
Job Qualifications
- Previous work experience involving customer service in a fast-paced environment
- positive attitude and ability to work well under pressure
- excellent communication and interpersonal skills
- ability to maintain professionalism with courteous customer interactions
- familiarity with food and beverage service standards
- basic math skills for handling cash registers
- ability to work collaboratively with bussers, cooks, and other staff
- strong organizational skills
Job Duties
- Report to work as scheduled, on time, well-groomed, and dressed in proper uniform
- greet, seat, and serve guests in a prompt, friendly, professional way
- know all abbreviations of food items
- be familiar with specials prior to starting the shift
- take food and drink orders promptly and accurately
- pick up orders in a window and deliver completed meals to correct customers in a timely manner
- check back with customers to ensure satisfaction with food and service, refill drinks, and take any additional orders
- ring up bills and deliver to customers
- check out customers at the cash register
- handle customer complaints in a calm, courteous manner
- inform supervisor of any customer complaints or suggestions
- restock service areas
- keep service areas clean and complete all assigned cleaning tasks
- advise Lead Line Server of any personnel situations or policy violations having an adverse effect on restaurant operating performance
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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