Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $25.00
Work Schedule
Fixed Shifts
Benefits
competitive pay
Flexible Schedule
Training and Development
Employee Discounts
Supportive team environment
Career advancement opportunities
inclusive workplace
Job Description
Ethos Hospitality Company is a renowned name in the hospitality industry known for its commitment to excellence and a strong family-oriented culture. Established as a reputable dining establishment, Ethos Hospitality prides itself on offering exceptional customer service and an inviting atmosphere for guests. This company values every team member's contribution, promoting a culture built on mutual respect, passion, and integrity. They emphasize a collaborative working environment where every employee is encouraged to show relentless drive, focus, and humility. At Ethos Hospitality, the core values revolve around loving and serving each other and guests, doing what is necessary to achieve the... Show More
Job Requirements
- Must be at least 19 years of age upon date of hire
- Ability to lift 30 lb regularly and 50 lb occasionally
- Previous experience in customer service or hospitality preferred
- Ability to work in a fast-paced environment
- Strong communication skills
- Ability to maintain cleanliness and follow uniform standards
- Availability to work flexible hours including evenings, weekends, and holidays
Job Qualifications
- Previous work experience involving customer service in a fast-paced environment is greatly desired
- Positive attitude and ability to work well under pressure with bussers, cooks, and other staff
- Knowledge of food and beverage menu items and specials
- Ability to communicate effectively and courteously with guests and team members
- Basic math skills for handling transactions
- Ability to maintain high standards of personal hygiene and appearance
- Physical capability to lift up to 30 lb regularly and 50 lb occasionally
Job Duties
- Report to work as scheduled, on time, well-groomed, and dressed in proper uniform
- Greet, seat, and serve guests in a prompt, friendly, professional way
- Know all abbreviations of food items
- Be familiar with specials prior to starting the shift
- Take food and drink orders promptly and accurately
- Pick up orders in a window and deliver completed meals to correct customers in a timely manner
- Check back with customers to ensure satisfaction with food and service, refill drinks, and take any additional orders
- Ring up bills and deliver to customers
- Check out customers at the cash register
- Handle customer complaints in a calm, courteous manner
- Inform supervisor of any customer complaints or suggestions
- Restock service areas
- Keep service areas clean and complete all assigned cleaning tasks
- Advise Lead Line Server of any personnel situations or policy violations having an adverse effect on restaurant operating performance
- Must be at least 19 years of age upon date of hire
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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