Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $30.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Flexible Schedule
Career Development
Job Description
City Winery is a renowned and dynamic establishment that seamlessly blends wine production, live entertainment, and fine dining to create a truly unique cultural experience in urban settings. Since its inception in 2008 by music industry visionary Michael Dorf, City Winery has set itself apart as a pioneer in combining a fully functioning winery with intimate concert venues, culinary arts, and an array of interactive experiences such as food and wine classes and private events. This innovative venue caters to a sophisticated clientele of food enthusiasts and cultural patrons who appreciate the fusion of wine country charm with the vibrant... Show More
Job Requirements
- 2+ years experience as a server in a fast-paced high-volume service environment or equivalent relevant experience
- strong work ethic team player and exceptional guest service skills
- ability to consistently deliver high-quality guest experiences exceed guest expectations and strive to create a memorable experience at every city winery visit
- effective communication and interpersonal skills with a proven ability to build positive relationships with coworkers and guests
- aptitude to resolve problems
- ability to execute professional guest service experience
- ability to navigate venue conditions including tight spaces dark room and loud environment
- ability to handle all guests with composure and hospitality
- polished presentation
- ability to work both independently and in a team environment
- must be fluently literate in English including ability to read write communicate conduct basic business-related mathematics and able to accurately function a POS
- ability to work a flexible schedule including days nights weekends and holidays
- ability to perform physical requirements of the role including standing walking for entirety of shift bending pulling pushing using stairs lifting and carrying up to 50 lbs
Job Qualifications
- 2+ years experience as a server in a fast-paced high-volume service environment or equivalent relevant experience
- exceptional guest service skills
- strong work ethic and team player
- effective communication and interpersonal skills
- aptitude to resolve problems
- ability to execute professional guest service experience
- polished presentation
- ability to work both independently and in a team environment
- fluently literate in English with ability to read write communicate conduct basic business-related mathematics and accurately function a POS
Job Duties
- provide positive guest experience including greeting conversing with and thanking departing guests
- interact with guests take orders serve food and beverages handle transactions and support overall guest service needs from beginning to end
- upsell increase check average compete in sales incentives drive marketing promotions and special events and promote our brand
- check tables throughout service times for guest satisfaction resolve guest complaints
- adhere to steps of service and maintain brand standards every shift
- maintain a clean neat and well-groomed appearance
- complete necessary side-work perform opening and closing duties including set-up maintenance and breakdown of the area including preparation of products and physical activations of dining rooms
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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