Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
employee discount
Flexible Schedule
Job Description
This dining establishment is a popular restaurant known for its welcoming atmosphere and focus on delivering excellent guest experiences through attentive and friendly service. As a company committed to high standards of hospitality, the restaurant creates an environment that encourages teamwork, professionalism, and a passion for guest satisfaction. The team members are trained to uphold a specific service model called the CHARM service model, which is designed to enhance the overall dining experience by ensuring timely, courteous, and knowledgeable interactions with guests. The establishment values a positive work culture where all employees contribute to creating memorable visits for each guest,... Show More
Job Requirements
- Must be at least 18 years of age some states may require 21 in order to serve alcohol
- High school diploma or high school equivalency preferred
- Ability to understand and provide friendly guest service
- Flexibility to work a variety of shifts including nights weekends and holidays
- Ability to understand and comply with proper food handling and serving techniques and with federal state and local serving regulations
- Ability to process cash handling and credit card in compliance with policies and procedures
- Ability to operate a computer calculator and phone
Job Qualifications
- Must be at least 18 years of age some states may require 21 in order to serve alcohol
- High school diploma or high school equivalency preferred
- No prior work experience required
- Ability to understand and provide friendly guest service
- A desire to help where needed and work as part of a team
- Flexibility to work a variety of shifts including nights weekends and holidays
- Ability to understand and comply with proper food handling and serving techniques and with federal state and local serving regulations
- Ability to process cash handling and credit card in compliance with policies and procedures
- Ability to operate a computer calculator and phone
- Attention to details with good organizational and efficient time management skills
- Consistent professional attitude and behavior with effective listening and communication skills
- Ability to work in a fast-paced environment sometimes under pressure while remaining flexible and efficient
Job Duties
- Maintain a welcoming and friendly attitude while contributing to a teamwork-based work environment
- Learn the menu to explain offerings make recommendations and suggestively sell to guests
- Provide each guest with a friendly welcome and memorable farewell to ensure a positive memorable visit and promote repeat visits
- Follow CHARM service model to deliver a great guest experience
- Suggestively sell and let guests know about current features and promotions
- Ensure guests order is accurately recorded and input into the MICROS in a timely manner
- Deliver food to guests within and outside of your section
- Check back with guests provide refills and prebus throughout the guest experience
- Partner with other team members to ensure guests all guests needs are met
- Perform opening and closing duties as well as running side work
- Ensure the highest quality preparation and presentation of food and beverage items are delivered to guest
- Responsible for attention and prompt response to the guests needs and requests throughout their entire visit
- Present an accurate guest check accept payment and quickly complete the transaction
- Answer the phone and assist with answering guests questions in a friendly courteous manner
- Serve alcoholic beverages in accordance with the Ruby Tuesday Responsible Serving Statement Policy
- Immediately notify management of incidents involving possible excessive alcohol consumption or an impaired condition
- Process guest checks and payments in compliance with cash handling credit card and accounting policies and procedures
- Report all tips in compliance with company policy and IRS regulations
- Consistent professional and positive attitude and actions when communicating with guests and team
- Other responsibilities as assigned
Job Qualifications
Experience
No experience required
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.