Server

Clarksville, TN, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Weekend Shifts

Night Shifts

Benefits

Paid Time Off

employee discount

Flexible Schedule

Job Description

This dining establishment is a popular restaurant known for its welcoming atmosphere and focus on delivering excellent guest experiences through attentive and friendly service. As a company committed to high standards of hospitality, the restaurant creates an environment that encourages teamwork, professionalism, and a passion for guest satisfaction. The team members are trained to uphold a specific service model called the CHARM service model, which is designed to enhance the overall dining experience by ensuring timely, courteous, and knowledgeable interactions with guests. The establishment values a positive work culture where all employees contribute to creating memorable visits for each guest,... Show More

Job Requirements

Must be at least 18 years of age some states may require 21 in order to serve alcohol
High school diploma or high school equivalency preferred
Ability to understand and provide friendly guest service
Flexibility to work a variety of shifts including nights weekends and holidays
Ability to understand and comply with proper food handling and serving techniques and with federal state and local serving regulations
Ability to process cash handling and credit card in compliance with policies and procedures
Ability to operate a computer calculator and phone

Job Qualifications

Must be at least 18 years of age some states may require 21 in order to serve alcohol
High school diploma or high school equivalency preferred
No prior work experience required
Ability to understand and provide friendly guest service
A desire to help where needed and work as part of a team
Flexibility to work a variety of shifts including nights weekends and holidays
Ability to understand and comply with proper food handling and serving techniques and with federal state and local serving regulations
Ability to process cash handling and credit card in compliance with policies and procedures
Ability to operate a computer calculator and phone
Attention to details with good organizational and efficient time management skills
Consistent professional attitude and behavior with effective listening and communication skills
Ability to work in a fast-paced environment sometimes under pressure while remaining flexible and efficient

Job Duties

Maintain a welcoming and friendly attitude while contributing to a teamwork-based work environment
Learn the menu to explain offerings make recommendations and suggestively sell to guests
Provide each guest with a friendly welcome and memorable farewell to ensure a positive memorable visit and promote repeat visits
Follow CHARM service model to deliver a great guest experience
Suggestively sell and let guests know about current features and promotions
Ensure guests order is accurately recorded and input into the MICROS in a timely manner
Deliver food to guests within and outside of your section
Check back with guests provide refills and prebus throughout the guest experience
Partner with other team members to ensure guests all guests needs are met
Perform opening and closing duties as well as running side work
Ensure the highest quality preparation and presentation of food and beverage items are delivered to guest
Responsible for attention and prompt response to the guests needs and requests throughout their entire visit
Present an accurate guest check accept payment and quickly complete the transaction
Answer the phone and assist with answering guests questions in a friendly courteous manner
Serve alcoholic beverages in accordance with the Ruby Tuesday Responsible Serving Statement Policy
Immediately notify management of incidents involving possible excessive alcohol consumption or an impaired condition
Process guest checks and payments in compliance with cash handling credit card and accounting policies and procedures
Report all tips in compliance with company policy and IRS regulations
Consistent professional and positive attitude and actions when communicating with guests and team
Other responsibilities as assigned

Job Qualifications

Experience

No experience required

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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