Company Logo or Photo

Dave & Buster's, Inc.

Server

Job Overview

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Employment Type

Hourly
Part-time
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k plan
Free games
flexible schedules
Employee Discounts

Job Description

Dave & Buster's is a vibrant entertainment and dining establishment known for blending fun and food to create an unforgettable guest experience. Combining a lively atmosphere with a unique selection of games, food, and drinks, Dave & Buster's stands out as a leading destination for social gatherings, celebrations, and casual nights out. The company is committed to providing a high-energy environment where team members and guests alike can share memorable moments. With a wide network of locations across the United States, Dave & Buster's builds an inclusive workplace culture centered on teamwork, respect, and excellent service.

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Job Requirements

  • Must be at least 18 years of age
  • Work days, nights and/or weekends as required
  • Work in noisy, fast paced environment with distracting conditions
  • Read and write handwritten notes
  • Lift and carry up to 30 pounds
  • Move about facility and stand for long periods of time
  • Walk or stand 100% of shift
  • Reach, bend and stoop frequently

Job Qualifications

  • High school diploma or equivalent preferred
  • Prior experience in food service or hospitality preferred
  • Ability to operate Micros or similar point-of-sale system preferred
  • Strong communication and interpersonal skills
  • Ability to maintain composure and provide excellent customer service in a fast-paced environment
  • Knowledge of sanitation and alcohol awareness procedures is an advantage
  • Ability to work effectively as part of a team
  • Basic math skills to handle cash transactions and sales

Job Duties

  • Deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
  • Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
  • Create a warm, fun atmosphere for guests and team members
  • Adhere to company’s sanitation procedures
  • Maintain responsibility for personal bank and ensure all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change and maintaining adequate cash and coin for making change
  • Follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
  • Greet newly seated guests in a friendly and timely manner
  • Accurately take guests’ food and drink orders
  • Maintain a thorough understanding of all menu items and be able to answer questions regarding food and drink items and their preparation
  • Enter orders into Micros quickly and in proper sequence, using appropriate modifications and charges
  • Ensure food is properly garnished and delivers trays to designated table server’s own section, as well as other sections in the restaurant, as needed
  • Work quickly and efficiently adhering to “Full hands in, Full hands out” philosophy
  • Assist in party set up and breakdown
  • Buss and reset tables as needed
  • Assist other team members as needed or as business dictates
  • Be responsible for all sales on personal Micros keys and complete station side work at the beginning and end of shifts
  • Participate in all incentives and contests, driving sales and promoting the brand
  • Follow portion guidelines to ensure cost control, while maximizing the guest experience
  • Ensure ongoing guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, pre-bussing as necessary, and responding to guest needs in a timely manner
  • Keep station clean, set up and take down station tables appropriately
  • Maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness
  • Be skilled in effectively communicating with guests to generate enthusiasm about the D&B experience
  • Demonstrate ability to operate Micros, make changes, accurately conduct credit card transactions, and account for all monies at the end of each shift
  • Must be able to read and communicate in English
  • Listen to hear guests’ orders and needs, and then communicate with guests verbally and with other team members verbally via Micros system
  • Dress in proper dress code requirements, looking neat, clean and professional at all times
  • Must be at least 18 years of age

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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