Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $16.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
flexible scheduling
Opportunities for advancement
Job Description
Dave & Buster's is a vibrant and unique entertainment and dining establishment known for delivering an unparalleled guest experience that combines the excitement of games, delicious food, and a lively atmosphere. With locations nationwide, Dave & Buster's offers a one-of-a-kind environment where guests can celebrate fun, socialize, and enjoy high-quality service. The company prides itself on creating a warm, fun atmosphere not only for its guests but also for its team members, fostering a cooperative and energetic work culture. Employees at Dave & Buster's benefit from flexible schedules that can accommodate school or other job commitments, making it an ideal... Show More
Job Requirements
- Work days, nights and/or weekends as required
- Work in noisy, fast paced environment with distracting conditions
- Read and write handwritten notes
- Lift and carry up to 30 pounds
- Move about facility and stand for long periods of time
- Walk or stand 100% of shift
- Reach, bend and stoop frequently
Job Qualifications
- Must be at least 18 years of age
- Must be able to read and communicate in English
- Effective communication skills with guests and team members
- Ability to operate Micros point-of-sale system accurately
- Knowledge of food and drink menu items and their preparation
- Ability to work in a fast-paced, noisy environment
- Ability to stand or walk for the entire shift
- Teamwork and interpersonal skills
- Ability to handle financial transactions accurately
- Willingness to adhere to dress code and company policies
Job Duties
- Deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
- Take prompt corrective action where necessary or suggest alternative courses of action
- Create a warm, fun atmosphere for guests and team members
- Adhere to company's sanitation procedures
- Maintain responsibility for personal bank and ensure all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change and maintaining adequate cash and coin for making change
- Follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
- Assess guest demeanor and identify when behavior should be called to the attention of a manager
- Greet newly seated guests in a friendly and timely manner
- Accurately take guests' food and drink orders
- Maintain a thorough understanding of all menu items and answer questions regarding food and drink items and their preparation
- Enter orders into Micros quickly and in proper sequence, using appropriate modifications and charges
- Ensure food is properly garnished and deliver trays to designated table server's own section as well as other sections in the restaurant as needed
- Work quickly and efficiently adhering to 'Full hands in, Full hands out' philosophy
- Assist in party set up and breakdown
- Bus and reset tables as needed
- Assist other team members as needed or as business dictates
- Be responsible for all sales on personal Micros keys and complete station side work at the beginning and end of their shift
- Participate in all incentives and contests, driving sales and promoting the brand
- Follow portion guidelines to ensure cost control while maximizing the guest experience
- Ensure ongoing guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, prebussing as necessary and responding to guest needs in a timely manner
- Keep station clean, set up and take down station tables appropriately
- Maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency effectiveness
- Effectively communicate with guests to generate enthusiasm about the D&B experience
- Demonstrate ability to operate Micros, make changes, accurately conduct credit card transactions, and account for all monies at the end of each shift
- Read and communicate in English
- Listen to hear guests' orders and needs, and then communicate with guests verbally and with other team members verbally via Micros system
- Dress in proper dress code requirements, looking neat, clean and professional at all times
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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