OTG Exp

Server

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $10.00 - $17.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Paid Time Off
healthcare
401k Match

Job Description

OTG Concessions Management, LLC is a leading company that has transformed the hospitality experience across major airports in the United States. With over 300 in-terminal dining and retail locations spread across 11 airports and a dedicated workforce of more than 5,000 Crewmembers, OTG excels at serving millions of travelers every year. Their innovative approach redefines airport hospitality by combining quality service, modern technology, and exciting environments that captivate guests and employees alike. OTG’s mission is to drive memorable airport experiences through their talented people and forward-thinking business model. Their commitment to excellence is reflected in the competitive compensation packages they... Show More

Job Requirements

  • At least 1 year of experience as a server
  • Strong verbal and interpersonal communication skills
  • Ability to work efficiently in fast-paced, high-volume environments
  • Basic understanding of food and beverage offerings including alcoholic beverages
  • Must be 18 years or older
  • Full proficiency in English language
  • Completion of TIPS certification within first 90 days
  • Physical ability to lift up to 35 pounds
  • Capability to stand, stoop, kneel, and crouch for long periods
  • Flexible availability for shifts including nights, weekends, holidays, and inclement weather

Job Qualifications

  • 1-2 years of experience as a server
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced and high-volume environment
  • Basic knowledge of food and beverage service, including beer, wine and cocktail pairings
  • Must be at least 18 years of age
  • Fluent and fully conversational in English
  • Must become TIPS certified within 90 days of employment
  • Able to lift up to 35 lbs
  • Must be able to stand for extended periods, stoop, kneel, and crouch
  • Must be available to work varied hours and days, including nights, weekends, holidays, and bad weather conditions

Job Duties

  • Follow OTG steps of service and standard operating procedures
  • Greet guests pleasantly
  • Walk guests through the OTG ordering and payment system
  • Highlight menu, food and beverage options, make suggestions based on guest preferences and/or dietary restrictions or allergies
  • Follow the OTG cash handling and cash register policies
  • Maintain cleanliness within the restaurant’s dining and service stations
  • Communicate with chefs and managers to ensure food is delivered to guests in a timely manner
  • Adhere to all safety and sanitation regulations
  • Participate in training sessions and team meetings as required
  • Assist team members as needed
  • Inform MOD on guest complaints, feedback, inquiries
  • Monitor and report intoxicated guests to MOD
  • Inform leadership team of low inventory and equipment issues
  • Perform additional tasks requested by the OTG leadership team

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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