Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $18.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Employee assistance program
flexible scheduling
Job Description
Hy-Vee is a leading employee-owned supermarket chain with a rich tradition of bringing quality products and exceptional customer service to communities across the Midwest. Known for its commitment to customer satisfaction, Hy-Vee operates a variety of store formats including full-service grocery stores, specialty shops, and dining establishments like Market Grille. The company places a strong emphasis on fostering a positive work environment where employees are encouraged to bring a helpful smile to every aisle. With a culture centered on partnership, growth mindset, results orientation, customer focus, and professionalism, Hy-Vee has earned a reputation as a trusted employer dedicated to community... Show More
Job Requirements
- Must be at least 18 years old
- Ability to carry out detailed but uninvolved written or verbal instructions
- Ability to do simple addition and subtraction
- Must possess the ability to understand and follow verbal or demonstrated instructions
- Ability to write identifying information and request supplies orally or in writing
- Must be able to physically perform medium work involving lifting up to 50 pounds occasionally, 20 pounds frequently, and 10 pounds constantly
- Good vision including depth perception and color vision
- Ability to perform physical activities such as climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
- Successful completion of pre-employment drug screening
Job Qualifications
- No education requirement
- 0 - 2 years of related work experience
- Ability to do simple addition and subtraction
- Ability to understand and follow verbal or demonstrated instructions
- Ability to carry out detailed but uninvolved written or verbal instructions
- Possess good communication and interpersonal skills
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
- Makes an effort to learn customers' names and to address them by name whenever possible
- Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems
- Collect payments from customers
- Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to restaurant staff
- Prepare checks that itemize and total meal costs and sales taxes
- Take orders from patrons for food or beverages
- Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages
- Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required
- Present menus to patrons and answer questions about menu items, making recommendations upon request
- Clean tables or counters after patrons have finished dining
- Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine
- Stock service areas with supplies such as coffee, food, tableware, and linens
- Maintains strict adherence to department and company guidelines related to personal hygiene and dress
- Adheres to company policies and individual store guidelines
- Reports to work when scheduled and on time
- Knowledgeable of all menu items, including bar (where applicable)
- Accurately reports tip income
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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