Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Flexible Schedule
Employee Discounts
team environment
on the job training
Career growth opportunities

Job Description

This posting is for a Server position at Ruby Tuesday, a well-known casual dining restaurant chain famous for its American cuisine and vibrant dining experience. Established with a focus on providing high-quality food and exceptional service, Ruby Tuesday has cultivated a warm and welcoming atmosphere for guests of all ages. The company's commitment to friendly, efficient service is captured in its CHARM service model, which emphasizes Courteous, Honest, Attentive, Responsive, and Memorable guest interactions. The restaurant's emphasis on teamwork and customer satisfaction makes it an ideal workplace for individuals who enjoy engaging with guests and contributing to a positive dining... Show More

Job Requirements

  • Must be at least 18 years of age (some states may require 21 in order to serve alcohol)
  • High school diploma or high school equivalency preferred
  • No prior work experience required
  • Ability to understand and provide friendly guest service
  • Flexible to work a variety of shifts including nights, weekends, and holidays
  • Ability to comply with food handling and serving regulations
  • Ability to process cash handling and credit card payments
  • Ability to operate computer, calculator, and phone
  • Attention to detail and good organizational skills
  • Consistent professional attitude and communication skills
  • Ability to work efficiently under pressure

Job Qualifications

  • Must be at least 18 years of age (some states may require 21 in order to serve alcohol)
  • High school diploma or high school equivalency preferred
  • No prior work experience required
  • Ability to understand and provide friendly guest service
  • A desire to help where needed and work as part of a team
  • Flexibility to work a variety of shifts including nights, weekends, and holidays
  • Ability to understand and comply with proper food handling and serving techniques and with federal, state and local serving regulations
  • Ability to process cash handling and credit card in compliance with policies and procedures
  • Ability to operate a computer, calculator, and phone
  • Attention to details with good organizational and efficient time management skills
  • Consistent professional attitude and behavior with effective listening and communication skills
  • Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient

Job Duties

  • Maintain a welcoming and friendly attitude, while contributing to a teamwork-based work environment
  • Learn the menu to explain offerings, make recommendations and suggestively sell to our guests
  • Provide each guest with a friendly welcome and memorable farewell to ensure a positive, memorable visit and promote repeat visits
  • Follow CHARM service model to deliver a great guest experience
  • Suggestively sell and let guests know about current features and promotions
  • Ensure guests' order is accurately recorded and input into the MICROS in a timely manner
  • Deliver food to guests within and outside of your section
  • Check back with guests, provide refills and prebus throughout the guest experience
  • Partner with other team members to ensure guests all guests needs are met
  • Perform opening and closing duties as well as running side work
  • Ensure the highest quality preparation and presentation of food and beverage items are delivered to guest
  • Responsible for attention and prompt response to the guests' needs and requests throughout their entire visit
  • Present an accurate guest check, accept payment, and quickly complete the transaction
  • Answer the phone and assist with answering guests' questions in a friendly, courteous manner
  • Serve alcoholic beverages in accordance with the Ruby Tuesday Responsible Serving Statement Policy
  • Immediately notify management of incidents involving possible excessive alcohol consumption or an impaired condition
  • Process guest checks and payments in compliance with cash handling, credit card and accounting policies and procedures
  • Report all tips in compliance with company policy and IRS regulations
  • Consistent professional and positive attitude and actions when communicating with guests and team
  • Other responsibilities as assigned

Job Qualifications

Experience

No experience required

Job Location

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