Company Logo or Photo

Chickie's and Pete's

Server

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $10.00 - $17.00
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Work Schedule

Flexible
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Benefits

401(k)
health care
complimentary shift meal
Commuter Transit Benefits

Job Description

Chickie's & Pete's is a well-established restaurant chain known for its vibrant dining experience and high-quality food service. Located in Kansas City, MO, this establishment prides itself on delivering exceptional service while maintaining a lively and welcoming atmosphere for all guests. The company has built a reputation for combining a friendly, professional environment with a commitment to culinary excellence. With a strong focus on teamwork and guest satisfaction, Chickie's & Pete's continues to expand its presence in the restaurant-food service industry, providing exciting career opportunities for individuals passionate about hospitality and guest interaction.

The position available is th... Show More

Job Requirements

  • No education level required
  • friendly and professional demeanor
  • strong communication skills
  • ability to manage multiple tasks efficiently
  • knowledge of food allergens and ingredients preferred
  • ability to stand for long periods
  • capable of performing light food preparation
  • capable of handling cash and payment processing accurately
  • basic mathematical skills
  • ability to work as part of a team
  • problem-solving and conflict management skills
  • able to follow service standards and upselling techniques
  • flexible work schedule and availability
  • able to maintain cleanliness and sanitation standards
  • able to attend scheduled meetings
  • willing to take on additional tasks as assigned

Job Qualifications

  • Must consistently be able to assess, anticipate and meet guests needs and respond quickly without losing focus or projecting a mood that detracts from the guests overall dining experience
  • must clearly communicate in a professional manner with guests, vendors, coworkers and management
  • must understand instructions, read written company memorandums and communicate when he or she needs more direction or training
  • must adapt to different personalities of guests and coworkers without losing focus
  • working together as a team is a critical success factor of any restaurant
  • must understand all Chickie's & Pete's products and services as well as have the ability to understand guests needs clearly
  • must perform physical activities in a variety of environmental conditions that require moderate strength including cleaning, climbing, lifting, walking, balancing and handling of materials
  • must be able to stand for long periods of time
  • must recognize a problem when it arises and be able to resolve it appropriately by using good judgement, tact and initiative according to company policy and procedure
  • general accounting and mathematical skills required along with point of sale application knowledge
  • must use logic and reasoning to identify solutions and alternatives for a successful outcome to problems
  • must evaluate current practices and processes
  • immediately recognize potential areas of conflict
  • and initiate ways to improve current business methods, quality of products and services provided to the guests
  • must be able to speak and write effectively in English
  • occasionally works overtime and assists with the workload of others if needed
  • additional responsibilities may be assigned as needed

Job Duties

  • Greet guests in a friendly professional manner
  • provide education about Chickie's style of service, the food and beverage menus, how menu items are prepared, the ingredients used and the different cooking methods
  • ensure menu, food preparation and ingredient knowledge in order to address guests food allergy concerns and questions
  • smile and maintain a positive attitude at all times
  • perform light food preparation duties when needed
  • follow all Chickie's & Pete's service standards including up-selling and suggestive selling
  • inform guests of daily specials
  • check food and beverages for quality and presentation, following menu builds, before serving
  • serve food and beverages to guests
  • check identification to ensure that guests meet minimum age requirements for consumption of alcoholic beverages
  • recognize signs of intoxication and handle alcohol-related situations effectively
  • keep manager informed when situations arise regarding intoxicated guests or refusal of service
  • provide food and drink recommendations to guests
  • receive guest payments and process transactions
  • sincerely thank all guests, make them aware of upcoming specials or events and invite them back for another visit soon
  • clear, clean, and reset tables promptly according to proper sanitation standards
  • ensure all condiments and napkin dispensers are clean and well stocked
  • respond appropriately to guest complaints and bring any issues to the attention of a manager
  • perform marketing and other promotional services as needed
  • complete beginning, change and end of shift side duties
  • understand the importance of speed of service and act with sense of urgency when performing job tasks
  • attend all scheduled employee meetings
  • additional tasks as assigned

Job Qualifications

Experience

No experience required

Job Location

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