
Job Overview
Compensation
Type:
Hourly
Rate:
Range $10.00 - $17.00
Work Schedule
Flexible
Benefits
401(k)
health care
complimentary shift meal
Commuter Transit Benefits
Job Description
Chickie's & Pete's is a well-established restaurant chain known for its vibrant dining experience and high-quality food service. Located in Kansas City, MO, this establishment prides itself on delivering exceptional service while maintaining a lively and welcoming atmosphere for all guests. The company has built a reputation for combining a friendly, professional environment with a commitment to culinary excellence. With a strong focus on teamwork and guest satisfaction, Chickie's & Pete's continues to expand its presence in the restaurant-food service industry, providing exciting career opportunities for individuals passionate about hospitality and guest interaction.
The position available is th... Show More
The position available is th... Show More
Job Requirements
- No education level required
- friendly and professional demeanor
- strong communication skills
- ability to manage multiple tasks efficiently
- knowledge of food allergens and ingredients preferred
- ability to stand for long periods
- capable of performing light food preparation
- capable of handling cash and payment processing accurately
- basic mathematical skills
- ability to work as part of a team
- problem-solving and conflict management skills
- able to follow service standards and upselling techniques
- flexible work schedule and availability
- able to maintain cleanliness and sanitation standards
- able to attend scheduled meetings
- willing to take on additional tasks as assigned
Job Qualifications
- Must consistently be able to assess, anticipate and meet guests needs and respond quickly without losing focus or projecting a mood that detracts from the guests overall dining experience
- must clearly communicate in a professional manner with guests, vendors, coworkers and management
- must understand instructions, read written company memorandums and communicate when he or she needs more direction or training
- must adapt to different personalities of guests and coworkers without losing focus
- working together as a team is a critical success factor of any restaurant
- must understand all Chickie's & Pete's products and services as well as have the ability to understand guests needs clearly
- must perform physical activities in a variety of environmental conditions that require moderate strength including cleaning, climbing, lifting, walking, balancing and handling of materials
- must be able to stand for long periods of time
- must recognize a problem when it arises and be able to resolve it appropriately by using good judgement, tact and initiative according to company policy and procedure
- general accounting and mathematical skills required along with point of sale application knowledge
- must use logic and reasoning to identify solutions and alternatives for a successful outcome to problems
- must evaluate current practices and processes
- immediately recognize potential areas of conflict
- and initiate ways to improve current business methods, quality of products and services provided to the guests
- must be able to speak and write effectively in English
- occasionally works overtime and assists with the workload of others if needed
- additional responsibilities may be assigned as needed
Job Duties
- Greet guests in a friendly professional manner
- provide education about Chickie's style of service, the food and beverage menus, how menu items are prepared, the ingredients used and the different cooking methods
- ensure menu, food preparation and ingredient knowledge in order to address guests food allergy concerns and questions
- smile and maintain a positive attitude at all times
- perform light food preparation duties when needed
- follow all Chickie's & Pete's service standards including up-selling and suggestive selling
- inform guests of daily specials
- check food and beverages for quality and presentation, following menu builds, before serving
- serve food and beverages to guests
- check identification to ensure that guests meet minimum age requirements for consumption of alcoholic beverages
- recognize signs of intoxication and handle alcohol-related situations effectively
- keep manager informed when situations arise regarding intoxicated guests or refusal of service
- provide food and drink recommendations to guests
- receive guest payments and process transactions
- sincerely thank all guests, make them aware of upcoming specials or events and invite them back for another visit soon
- clear, clean, and reset tables promptly according to proper sanitation standards
- ensure all condiments and napkin dispensers are clean and well stocked
- respond appropriately to guest complaints and bring any issues to the attention of a manager
- perform marketing and other promotional services as needed
- complete beginning, change and end of shift side duties
- understand the importance of speed of service and act with sense of urgency when performing job tasks
- attend all scheduled employee meetings
- additional tasks as assigned
Job Qualifications
Experience
No experience required
Job Location
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