Job Overview
Employment Type
Hourly
Compensation
Type:
Salary
Rate:
Exact $86,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
healthcare
competitive 401(k) match
Job Description
OTG Concessions Management, LLC is a pioneering hospitality company that has transformed the airport dining experience across the United States. With over 300 in-terminal dining and retail locations spanning 11 major airports and supported by a workforce of more than 5,000 Crewmembers, OTG delivers exceptional service to millions of travelers annually. The company's mission is centered on revolutionizing hospitality by setting new standards of excellence, embracing innovation, and fostering a dynamic, inclusive workplace where employees can grow and thrive. OTG's unique approach combines cutting-edge technology, culinary excellence, and personalized customer service to create memorable experiences that redefine airport dining and... Show More
Job Requirements
- Must be at least 18 years of age
- Fluent and fully conversational in English
- Must become TIPS certified within 90 days of employment
- Able to lift up to 35 lbs
- Must be able to stand for extended periods, stoop, kneel, and crouch
- Must be available to work varied hours and days including nights, weekends, holidays, and bad weather conditions with flexibility
Job Qualifications
- 1-2 years of experience as a server
- Strong communication and interpersonal skills
- Ability to work in a fast-paced and high-volume environment
- Basic knowledge of food and beverage service including beer, wine, and cocktail pairings
- Must be at least 18 years of age
- Fluent and fully conversational in English
- Must become TIPS certified within 90 days of employment
- Able to lift up to 35 lbs
- Must be able to stand for extended periods, stoop, kneel, and crouch
- Must be available to work varied hours and days including nights, weekends, holidays, and bad weather conditions with flexibility
Job Duties
- Follow OTG steps of service and standard operating procedures
- Greet guests pleasantly
- Walk guests through the OTG ordering and payment system
- Highlight menu, food and beverage options, make suggestions based on guest preferences and/or dietary restrictions/allergies
- Follow OTG cash handling and cash register policies
- Maintain cleanliness within the restaurant's dining and service stations
- Communicate with Chefs and Managers to ensure food is delivered to guests promptly
- Adhere to all safety and sanitation regulations
- Participate in training sessions and team meetings as required
- Assist team members as needed
- Inform MOD on guest complaints/feedback/inquiries
- Monitor and report intoxicated guests to MOD
- Inform the leadership team of low inventory and equipment issues
- Perform additional tasks requested by the OTG leadership team
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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