Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
employee discount
flexible schedules
Training and Development
Career advancement opportunities
Job Description
Ruby Tuesday is a well-established American casual dining restaurant chain known for its welcoming atmosphere, diverse menu selections, and commitment to quality service. Founded in 1972, Ruby Tuesday has grown into a recognized brand across the United States, renowned for its family-friendly environment and dedication to delivering memorable dining experiences. The company focuses on creating an inviting setting where guests can enjoy great food and exceptional service, making it a popular choice for social gatherings, family meals, and celebrations. Ruby Tuesday emphasizes strong team values and provides career opportunities in a vibrant and customer-focused workplace. The role offered is for... Show More
Job Requirements
- Must be at least 18 years of age
- high school diploma or high school equivalency preferred
- flexibility to work a variety of shifts including nights, weekends, and holidays
- ability to understand and comply with proper food handling and serving techniques and with federal, state and local serving regulations
- ability to process cash handling and credit card in compliance with policies and procedures
- ability to operate a computer, calculator, and phone
- attention to details with good organizational and efficient time management skills
- consistent professional attitude and behavior with effective listening and communication skills
- ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient
Job Qualifications
- Must be at least 18 years of age
- high school diploma or high school equivalency preferred
- no prior work experience required
- ability to understand and provide friendly guest service
- a desire to help where needed and work as part of a team
- flexibility to work a variety of shifts including nights, weekends, and holidays
- ability to understand and comply with proper food handling and serving techniques and with federal, state and local serving regulations
- ability to process cash handling and credit card in compliance with policies and procedures
- ability to operate a computer, calculator, and phone
- attention to details with good organizational and efficient time management skills
- consistent professional attitude and behavior with effective listening and communication skills
- ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient
Job Duties
- Maintain a welcoming and friendly attitude while contributing to a teamwork-based work environment
- learn the menu to explain offerings, make recommendations and suggestively sell to guests
- provide each guest with a friendly welcome and memorable farewell to ensure a positive, memorable visit and promote repeat visits
- follow CHARM service model to deliver a great guest experience
- suggestively sell and let guests know about current features and promotions
- ensure guests’ order is accurately recorded and input into the MICROS in a timely manner
- deliver food to guests within and outside of your section
- check back with guests, provide refills and prebus throughout the guest experience
- partner with other team members to ensure guests all guests needs are met
- perform opening and closing duties as well as running side work
- ensure the highest quality preparation and presentation of food and beverage items are delivered to guest
- responsible for attention and prompt response to the guests’ needs and requests throughout their entire visit
- present an accurate guest check, accept payment, and quickly complete the transaction
- answer the phone and assist with answering guests’ questions in a friendly, courteous manner
- serve alcoholic beverages in accordance with the Ruby Tuesday Responsible Serving Statement Policy
- immediately notify management of incidents involving possible excessive alcohol consumption or an impaired condition
- process guest checks and payments in compliance with cash handling, credit card and accounting policies and procedures
- report all tips in compliance with company policy and irs regulations
- consistent professional and positive attitude and actions when communicating with guests and team
- other responsibilities as assigned
Job Qualifications
Experience
No experience required