
Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $17.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
Flexible Schedule
teamwork environment
Job Description
Dave & Buster's is a unique entertainment and dining venue renowned for combining a vibrant restaurant experience with an extensive selection of games and attractions. Established with the vision of delivering fun, excitement, and unforgettable moments, Dave & Buster's has grown into a premier destination for people of all ages seeking a lively atmosphere where they can enjoy great food, drinks, and entertainment all under one roof. As a leader in the hospitality and entertainment industry, Dave & Buster's prides itself on fostering a welcoming environment that emphasizes exceptional guest service, teamwork, and an energetic workplace culture. The establishment is... Show More
Job Requirements
- Must be at least 18 years of age
- Ability to read and communicate in English
- Ability to operate Micros point of sale system and credit card machines accurately
- Ability to stand and move throughout the shift
- Ability to lift and carry up to 30 pounds
- Availability to work days, nights and/or weekends as required
- Ability to work in a noisy, fast-paced environment with distracting conditions
- Ability to read and write handwritten notes
- Ability to reach, bend and stoop frequently
Job Qualifications
- Ability to effectively communicate with guests and team members
- Basic math skills for financial transactions
- Ability to operate credit card machines and Micros point of sale system
- Familiarity with food and drink menu items and preparation
- Strong interpersonal skills and ability to work in a team environment
- Ability to work in a fast-paced, noisy environment
- Ability to stand and move for extended periods
- Must be at least 18 years of age
- Ability to read and write English
Job Duties
- Deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
- Create a warm, fun atmosphere for guests and team members
- Adhere to company’s sanitation procedures
- Maintain responsibility for personal bank and ensure all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change and maintaining adequate cash and coin for making change
- Follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
- Assess guest demeanor and identify when behavior should be called to the attention of a manager
- Greet newly seated guests in a friendly and timely manner
- Accurately take guests’ food and drink orders
- Maintain a thorough understanding of all menu items and answer questions regarding food and drink items and their preparation
- Enter orders into Micros quickly and in proper sequence, using appropriate modifications and charges
- Ensure food is properly garnished and deliver trays to designated table server’s own section, as well as other sections in the restaurant as needed
- Work quickly and efficiently adhering to "Full hands in, full hands out" philosophy
- Assist in party set up and breakdown
- Bus and reset tables as needed
- Assist other team members as needed or as business dictates
- Be responsible for all sales on personal Micros keys and complete station side work at the beginning and end of their shift
- Participate in all incentives and contests, driving sales and promoting the brand
- Follow portion guidelines to ensure cost control while maximizing the guest experience
- Ensure ongoing guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, prebussing as necessary, and responding to guest needs in a timely manner
- Keep station clean, set up and take down station tables appropriately
- Maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency
- Effectively communicate with guests to generate enthusiasm about the D&B experience
- Demonstrate ability to operate Micros, make changes, accurately conduct credit card transactions, and account for all monies at the end of each shift
- Be able to read and communicate in English
- Listen to hear guests’ orders and needs and communicate verbally with guests and team members via Micros system
- Dress in proper dress code requirements, looking neat, clean and professional at all times
- Be at least 18 years of age
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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