Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Flexible Schedule
meal discounts
Job Description
Hotel Verdant is a distinguished hospitality establishment located in Racine, Wisconsin. Known for its commitment to exceptional guest service and a welcoming atmosphere, Hotel Verdant offers a comprehensive range of amenities including comfortable accommodations, dining options, and event spaces. As a reputable hotel, it caters to both leisure and business travelers, providing personalized experiences to ensure every guest’s stay is memorable and enjoyable. With a dedicated team and a focus on quality, Hotel Verdant stands out as a premier destination in the region, emphasizing warm hospitality, cleanliness, and attention to detail throughout the property.
The role of Restaurant Se... Show More
The role of Restaurant Se... Show More
Job Requirements
- High school diploma or equivalent
- one year of prior food and beverage experience preferred
- prior guest relations training
- proper food safety training and certification as described by law
- experience working with POS (Toast, Micros, Aloha, etc) and reservation software (Toast)
- ability to read, write, speak and understand English
- punctuality and reliable attendance
- ability to stand and walk for prolonged periods
- capacity to lift and carry objects over 30 lbs
- ability to work in hot and cold environment conditions
- willingness to work flexible schedule including weekends and holidays
Job Qualifications
- One year of prior food and beverage experience preferred
- prior guest relations training
- proper food safety training and certification as described by law
- experience working with POS (Toast, Micros, Aloha, etc) and reservation software (Toast)
- knowledge of proper food handling
- strong written and verbal communication skills
- positive upbeat attitude and personality
- punctuality and reliable attendance
- ability to read, write, speak and understand the English language
- ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimum supervision
- willingness to work flexible hours such as mornings, nights, weekends and holidays
Job Duties
- Greet all customers warmly and with appropriate greetings
- adhere to grooming and appearance standards
- prepare dining tables for service, laying out napkins and utensils, making sure condiments are refilled, performing all other preparations and side-work tasks
- take guest food and beverage orders accurately
- possess knowledge of current menu choices, specialties and menu deviations
- handle table assignments, seating customers, food and drink suggestions, and communicate customer needs to the cooks
- ensure a memorable dining experience
- quickly resolve any issues that may arise
- properly open and pour wine tableside
- accurately record revenue and accept cash, credit card, room charges and direct billing payments
- maintain confidentiality of proprietary information and protect company assets
- perform basic cleaning tasks as needed or directed by supervisor
- fill in as needed for absent team members
- assist with special events if needed
- assist customers with disabilities
- thank guests with genuine appreciation
- answer telephone using appropriate etiquette
- develop and maintain positive working relationships with co-workers and others
- comply with quality assurance expectations and standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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